Is The Maples Niseko pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Maples Niseko?

As of Aug 28, 2025, prices found for a 1-night stay for 2 adults at The Maples Niseko on Aug 31, 2025 start from ￥25,103, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Maples Niseko?

Self parking is free at this property.

What time is check-in at The Maples Niseko?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Late check-in is available during limited hours.

Does The Maples Niseko provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Maples Niseko located?

Set amidst the mountains, this ski-in/ski-out aparthotel in Kutchan is within 1 mi (2 km) of Niseko-Shakotan-Otarukaigan Quasi-National Park and Niseko Mountain Resort Grand Hirafu and close to winter sports such as snow tubing and snowshoeing. Annupuri and Noasc are also within 3 mi (5 km).

The Maples Niseko Reviews, Deals & Photos 2025

10/10 Excellent

Anthony

Feb 27, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Great hotel,

Stayed 3 nights in Feb 2025

10/10 Excellent

Gail

Mar 24, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

With Ski in Ski out and locker provided, its really nice for a family getaway! Hotel condition is new, friendly and helpful staff, comfortable bed and dining area equipped with kitchen. we enjoyed the stay.

Stayed 4 nights in Mar 2025

8/10 Good

Rajinder Singh

Apr 7, 2025

Liked: Amenities, property conditions & facilities, communication

Great stay yet again! Easy access to the family slopes at the rear and convenience stores on the main street. The staff are lovely, friendly and very helpful.

Stayed 6 nights in Mar 2025

10/10 Excellent

Pui Shan

Mar 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent location, truly ski in ski out, fantastic staff.

Stayed 3 nights in Mar 2024

10/10 Excellent

Tan

Dec 14, 2024

Liked: Cleanliness, room comfort, communication

Very family friendly hotel

Wonderful ski-in ski-out resort, walking distances to eateries and marts. Super convenient. Staff are super friendly and helpful, even helped us book a restaurant and shuttled us there.

Stayed 3 nights in Dec 2024

10/10 Excellent

Joe

Dec 18, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

Excellent location and very convenient for ski in/ski out. Nice 2 bed room apartment with all the amenities and nice view on the slopes, especially at night. Friendly staff, always there to help. Perhaps the only thing missing is a public bath within the property,

Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Mar 29, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

1. Safety - every part of the door need access by using our room card. 2. Easily accessible to skii area. 3. Room is big and spacious. Everything in the room we need is there.

Stayed 3 nights in Mar 2025

10/10 Excellent

Mei Chi

Dec 23, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location, cozy environment

Stayed 4 nights in Dec 2023

10/10 Excellent

Caroline

Dec 27, 2024

Liked: Cleanliness, amenities, property conditions & facilities, communication

What a wonderful place to stay, the staff are super friendly and are very helpful, the view from our room was superb, the easy of ski in and out was awesome with the ace quad just metre down a green run, no need to walk up to the lifts, then up the ace gondola to the other lifts. The apartment amenities were first rate, room sounds proof so it was nice and quiet. I highly recommend the maples

Stayed 4 nights in Dec 2024

10/10 Excellent

Hangkun

Mar 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Easy access to hirafu ski lift. A lot of shops for eating

Stayed 3 nights in Mar 2024

8/10 Good

Bryan

Mar 18, 2025

Liked: Cleanliness, amenities, property conditions & facilities, communication

Lovely property and staff. However, there is a overwhelming sulfuric/sewage smell issue, particularly in the bedrooms and the water that comes from the bathtub in the suite. The only solution is propping windows and doors open at all times. Though the smell may be attributable to the neighboring onsen facilities, the smell is too strong to be acceptable. If the Maples could figure out how to fix this, it would be a perfect stay.

Stayed 5 nights in Mar 2025

10/10 Excellent

Parker

Mar 4, 2025

Liked: Cleanliness, room comfort, communication

Comfortable, Friendly, Convenient

The Maples Niseko is a beautiful accommodation with very attentive and friendly staff. We stayed for 1 week here and really enjoyed our time. The rooms were spacious, very clean and filled with amenities such as a dishwasher, rice cooker, kettle, chiller and freezer and a washer/dryer. The ski in/ski out was very convenient going to the lifts and coming back to the Maples with no extra walking required. The ski lockers are clean and spacious with enough room for multiple people’s gear in one locker. If you book rental equipment with Rhythm they have a special drop off area with a QR code to return for gear for you for ease of use, rather than carrying it all back. Loved our stay here and would definitely come back!

Stayed 7 nights in Feb 2025

10/10 Excellent

DATO WONG LAI

Feb 18, 2023

Liked: Cleanliness, staff & service, amenities

One of the best ski in hotel we stayed in Niseko, able to cook simple food, friendly staff and pick up and send to Hirafu welcome center service was great. We will definitely make the next booking again .

Stayed 5 nights in Feb 2023

10/10 Excellent

Hardi

Jun 2, 2024

Excellent

Stayed 7 nights in Mar 2024

10/10 Excellent

ALAIN

May 31, 2024

Liked: Cleanliness, property conditions & facilities, communication

Large condos. Really relaxing. Ski in ski out

Stayed 5 nights in Feb 2024

10/10 Excellent

Frederick Lai Cheung

Jan 9, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice spacious apartment style hotel at a great location for skiing. Well equipped kitchenette. Ski-in/ski-out with many restaurants and shops close by. Relatively new and well maintained.

10/10 Excellent

Judy

Mar 31, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

True ski in ski out property! Ski lifts right outside hotel door. We stayed in a 2 bedroom suite for 6 nights. In room washing machine was super helpful since we were traveling with kids. Close to restaurants and shopping. Hotel provided transport from hotel to Hirafu Welcome center which is where our shuttle bus from Chitose Airport dropped us off at.

Stayed 6 nights in Mar 2024

10/10 Excellent

Michael

Dec 15, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious room

Very luxurious home. Good space, layout, use of furniture. Ski in and ski out. Direct access to lockers to store skis

Stayed 5 nights in Dec 2023

10/10 Excellent

HOI PING

Mar 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is perfect

Just a perfect stay in The Maples Hotel. Wverything is perfect, we are group of 9 people and got a good stay in the penthouse. the apartment is spacial, clean and comfortable. Ski in Ski out experience is very much suitable for our leisure vacation to enjoy the snow amd ski. Staff is nice and helpful and have shared us detail information that was needed. I would choose this hotel again for my next stay in Niseko

Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Apr 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIce view !

It's a tidy place to stay close to the lift chairs & nice view. About the dry room & storage, no as connivence as most of the ski in-out resort but just enough. There's not enough warm to dry the gears over night.....

Stayed 5 nights in Mar 2024

8/10 Good

byoungho

Feb 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

no breakfast service

Stayed 7 nights in Jan 2024

2/10 Terrible

Yilin

Apr 5, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would not recommend

Dusty room, scratchy sheets, food from previous occupants under furniture, staff were completely unconcerned when alerted about the debris

Stayed 5 nights in Mar 2024

10/10 Excellent

Maria

May 21, 2024

Liked: Cleanliness, property conditions & facilities

We stayed at the 2 BR penthouse, which has breathtaking views of Mount Toya from all rooms. You get to soak in that image to your heart’s content. A definite highlight of our trip. You can also watch the sunrise from all windows. The hotel is modern and stylish and everything is new and in pristine condition. Because we came in spring, the hotel was almost empty, and there wasn’t anyone at the front desk, which was a little lonely. The hotel restaurant was closed, as were many others (even if it says open in search engines). My only suggestion to them is that out of the 4 pillows in each bed, they have two tall and two soft/flattish ones for belly sleepers. All 4 pillows in both beds were hard and tall, so I had sleep without.

Stayed 1 night in May 2024

10/10 Excellent

Seok Yee

Dec 5, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Had an incredible stay at The Maples Niseko with my family. This apartment-like resort deserves all the praise: 1. Perfect location, just a few minutes' walk to the base of Hirafu, where we had our ski lessons. The street is lined with plenty of restaurants and shops. 2. The resort staff are exceptionally friendly and helpful. Special shoutout to Kayne, Brendon, and others who went above and beyond, offering food recommendations and even helping with carrying our skis to the lockers. 3. The collaboration with Rhythm Ski Gear rental is fantastic. The pick-up and drop-off service for ski equipment rental made our experience even more convenient. 4. The rooms are nothing short of amazing – beautiful, spacious, and fully equipped with household amenities like a personal washing machine with dryer and kitchen facilities. It truly felt like a home away from home. 5. Even on our departure day, the resort exceeded our expectations by sending us to the train station when the taxi company was fully booked. The Maples is hands down one of the best vacation accommodations we've experienced. Highly recommended, and we'll definitely be back on our next visit to Niseko!

Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Mar 14, 2024

Liked: Cleanliness, property conditions & facilities, room comfort

Booking ski/snowboard lessons with the hotel

Be careful with booking your ski/ snowboard lessons and make sure to get all the details. I booked the wrong lesson by mistake and concierge informed me that they will look into changing it to the correct one. They came back saying that everything has been settled and that there was no action needed on my part. When I left the hotel, the staff started chasing me saying that I need to pay 15,000 yen for the lesson change. I was not aware nor informed about this. I had ask them to investigate the matter and they found out at the end that I did not need to pay any fee for changing the lesson. I think it is still a huge miss from the staff asking me to pay something without looking into all the details first. Aside from that, lovely stay at The Maples.

Stayed 6 nights in Feb 2024

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