4/10 (不満)
Natalia、NYC
出張
2020 年 8 月 5 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
This hotel is located in a walking distance from the historical center. It's well renovated and clean. However it's a great example when my stay was disappointing because of the staff never properly trained. The room they provided me initially was not properly equipped with an AC. When I asked to move me to another room even though I am a platinum member of Expedia for ages, they could care less, just pushed me to pay a double price for an upgrade. Even more, they took time to email me a pretty rough letter! Saying you get what you pay for!)) Wow! My suggestion- invest in people, not only in renovation
Natalia
2020 年 8 月に 1 泊滞在