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"Great room layout with table and sofa. Good clean facilities and good breakfast "

"room was well kept, staff was very helpful and respectful, even with language barrier everything was understandable. Buffet and onsens were great."

"Great experience overall. "

"Relaxing family stay with fluffy snow falling outside. Clean rooms, nice beds, pleasant indoor and outdoor onsen, breakfast was very good. We played ping pong, but unfortunately the fireplace was never lit. We enjoyed walking around in the snow, and the nearby soba restaurant was so good we ate there twice. The nearby shrine is worth a visit, and the train station is only a short walk for those without a car. I would like to visit again!"

"Really great staff. Nice room with a beautiful view. Very nice baths. Wonderful service. Shuttle service was great. English speaking staff. "

"The staff was very polite and helpful. The view from the room was beautiful especially at sunrise."

"Amenities were excellent & the entire place was clean!"

"The property has a pretty environment and has a nice view of the Matsushima bay area. It offers tasty meals with a good variety of food and beverages. Unfortunately the room that I was assigned, while has a nice view, is right next to the railway tracks with trains frequently passing. No information about the railway tracks were provided in the process of booking online, I believe Expedia should alert customers to state clearly their request for a quiet room away from the railway. The property should also consider installing double glazed windows for the rooms affected. Should I be staying for more than one night, I would request a change of rooms."

"It’s a very easy hotel to get to and the staff can you help you with check in and check out"