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"Very good "

"During a recent overnight trip to Universal Studios Japan, I stayed at The Park Front Hotel. While my check-in experience began with significant frustration, it was entirely salvaged by the exceptional service of two staff members, Morinaga and Soegami. The room I booked online was described as a "Luxury Floor Deluxe City View Twin Room" that accommodates four people. However, upon arrival, the initial staff member insisted the room could only sleep two and that I would need to purchase an additional room to accommodate the third person in my party. This resulted in an unforeseen expense of over $500, which was particularly stressful given the tight schedule of my trip. The situation was completely turned around when I returned to the hotel later that day and was assisted by Morinaga and Soegami. They graciously found a way to accommodate my party by downgrading my reservation to a room that could fit three people. I was more than happy with this solution and the minimal price difference. Their professionalism, courtesy, and willingness to find a solution were truly commendable, and I believe they should be recognized for their outstanding service. The downgraded room was very nice, and the hotel's location is excellent, with easy access to restaurants, train stations, and the park. The staff in general were also very nice and friendly. Despite the initial check-in issue, the experience was saved by the staff's professionalism."

"Lovely hotel in central Osaka. Namba is close to lord of attractions and the hotel is only 10min walk to the station. Family room is a must if you have kids, with bunk beds looking out into Osaka and a door to separate the rooms it’s worth the upgrade. Hotel staff were helpful and accommodating and great restaurants onsite as well as being close to a huge amount of other restaurants "

"Great place to stay"

"Comfortable, quiet and clean. Not there was no bar when we visited the rooftop terrace. Not sure if it was temporarily closed or if it is permanently closed. "

"部屋も広く、サービスを楽しめました。ゆったり優雅な気分で非日常を味わいました。ありがとうございます。"

"Very convenient location to the train and to universal. "

"Room is Really clean and staff are really nice and polite. "

"Free shuttle to KIX. Easy checkin-checkout. Friendly staff. Walkable to many restaurants and malls. 24-hour convenience store."