Not ready open yet. Lots of thing still unable to be use. Staff friendly.
宿泊されたお客様
2024 年 1 月に 4 泊滞在
6/10 (普通)
宿泊されたお客様
家族旅行
2024 年 1 月 4 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 施設のコンディションと設備
Sheraton should do better
The room and bed are comfortable, clean and neat. People are nice, friendly and helpful. However, the ceiling above the shower head is leaking very badly and slight mold can be seen. Breakfast quality is good as well but cutleries and plates are not properly cleaned. Several dried-up food stain can be found on the cutleries and plates. Overall, I would say ok but I expect Sheraton to do better since they charge so expensive per night.
宿泊されたお客様
2023 年 12 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
2023 年 12 月 8 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Still not ready
Excellent service by the staff at the check in and concierge. but hotel is still rectifying many defects around the hotel and in the rooms. the facilities are mostly not ready. Gym, pool, Japanese restaurant, are all not available. We also can’t go up to the top floor to look at the view since these facilities are located up there and the lift buttons and disabled. Yet they are charging full rate for this period. Check back again next year after March maybe, if you want to use these facilities. We were able to check in early which was great.