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Holiday Heaven

3.5 star property
This family-friendly retreat in Kuala Lumpur balances relaxation with entertainment, offering a poolside escape for parents while children enjoy the playground

Choose dates to view prices

Holiday Heaven in central Kuala Lumpur is steps from Pavilion shopping center. Families love the outdoor pool with poolside bar for adults and a garden playground for kids. Travelers often highlight the hotel's strategic location as a major advantage.

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥14,176
￥17,476 total
includes taxes & fees
Jun 11 - Jun 12

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About this property

Holiday Heaven

  • Family-friendly hotel near Pavilion Kuala Lumpur
  • Located close to Berjaya Times Square and Petronas Twin Towers, Holiday Heaven provides a poolside bar, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the sauna or the steam room. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool, along with sun loungers
    • Free self parking
    • Bike rentals, a roundtrip airport shuttle (surcharge), and newspapers in the lobby
    • ATM/banking services, concierge services, and meeting rooms
  • Room features
  • All guestrooms at Holiday Heaven boast thoughtful touches such as air conditioning and separate sitting areas, as well as amenities like free WiFi and separate dining areas.
  • Extra conveniences in all rooms include:
    • Showers, bidets, and free toiletries
    • Flat-screen TVs with premium channels
    • Wardrobes/closets, balconies, and separate sitting areas

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Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

Guests must contact the property in advance for check-in instructions; your host will greet you

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

Pets allowed for an extra charge of MYR 100 per accommodation, per stay, plus a deposit of MYR 250 per stay

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 250.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 250 per vehicle (one-way)
  • Pet deposit: MYR 250 per stay
  • Pet fee: MYR 100 per accommodation, per stay
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property only accepts cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Frequently asked questions

Does Holiday Heaven have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Holiday Heaven?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Holiday Heaven on Jun 11, 2026 start from ￥14,176, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Heaven pet-friendly?

Yes, pets are allowed at this property. There's a deposit of MYR 250 per stay and a fee of MYR 100 per accommodation, per stay.

How much is parking?

Self parking is free at this property.

What time is check-in at Holiday Heaven?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Heaven?

Check-out is at noon.

Does Holiday Heaven provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MYR 250 per vehicle applies.

Where is Holiday Heaven located?

Located in Golden Triangle, this family-friendly Kuala Lumpur hotel is within a 15-minute walk of Changkat Bukit Bintang, Jalan Alor, and Petaling Street Market. Berjaya Times Square and Kuala Lumpur Tower are also within 1 mi (2 km). Raja Chulan Station is 13 minutes by foot and Bukit Bintang Station is 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.8

6.0

Cleanliness

5.0

Location

5.4

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 6 reviews
Rating 8 - Good. 2 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 1 out of 6 reviews
Rating 2 - Terrible. 2 out of 6 reviews

Reviews

Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended stay
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Lyn

Disliked: Staff & service, amenities, property conditions & facilities
There are no dressing table with mirrors. Sink pipe in the kitchen loose. Pillows/blankets/mattress was not in good quality & not clean. Furnitures are old. Staff not friendly. Not recommended.
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Steven Pushpa

Disliked: Cleanliness, staff & service

Bolig er bra, men verten er arrogant og aggressiv,

Vi ble lurt av verten i Malaysia. Når vi kom inn i resepsjonen, fikk vi vite at plassen ble leid ut til noen andre. Jeg sterkt anbefaler ikke plassen. Verten var aggressive og ikke floke vennlig. Jeg brukte mange minutter fra Malaysia til Norge for å snakke med Hotels.com for å fikse et annet sted.
Stayed 7 nights in Jul 2019
Verified

2/10 Terrible

ming-hsun

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Oversold, not honest shop.
Stayed 4 nights in Jul 2019
Verified

8/10 Good

Verified traveler

Two dining chairs are shaky..need to replace. One of the kitchen sink is choked.
Stayed 2 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and value for money. Staff was friendly as well. Had a great time.
Stayed 2 nights in Jan 2019