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Pan Borneo Hotel Kota Kinabalu

4.0 star property
Family-friendly hotel with a fitness center and spa services

Choose dates to view prices

Pan Borneo Hotel Kota Kinabalu offers relaxation with pools and scenic terrace views. Stay connected with in-room WiFi, keep fit at the gym, enjoy meals at the on-site restaurant, and get tour assistance from knowledgeable staff.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking available
  • Pool
  • Room service
  • Spa
The current price is ￥4,485
￥5,259 total
includes taxes & fees
Nov 17 - Nov 18

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for City View

City View | Minibar, in-room safe, desk, laptop workspace

City View

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 28 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Family City View

Family City View | Minibar, in-room safe, desk, laptop workspace

Family City View

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Executive Lounge
LED TV
Bathrobes
Bidet
  • 33 sq m
  • City view
  • Sleeps 7
  • 2 King Beds

View all photos for Pool View

Minibar, in-room safe, desk, laptop workspace

Pool View

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LED TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
  • 30 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Room With Sea View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room With Sea View

  • Sleeps 2

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, desk, laptop workspace

Executive Suite

Highlights

Soundproofed
Air conditioning
Free rollaway/extra beds
LED TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
  • 56 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite Room

Family Suite Room | Minibar, in-room safe, desk, laptop workspace

Family Suite Room

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Room with Sea View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room with Sea View

Highlights

Soundproofed
Air conditioning
LED TV
Hair dryer
Bidet
Private bathroom
Coffee/tea maker
Free bottled water
  • 32 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Family Suite Room

Minibar, in-room safe, desk, laptop workspace

Family Suite Room

  • Sleeps 4

View all photos for City View Twin Room

Minibar, in-room safe, desk, laptop workspace

City View Twin Room

  • Sleeps 2

View all photos for Executive Room

Coffee and/or coffee maker

Executive Room

  • Sleeps 2

View all photos for Superior Room Pool View

Minibar, in-room safe, desk, laptop workspace

Superior Room Pool View

  • Sleeps 2

View all photos for Deluxe Room City or Mountain View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room City or Mountain View

  • Sleeps 2

View all photos for Executive Suite

Minibar, in-room safe, desk, laptop workspace

Executive Suite

  • Sleeps 2

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About the neighborhood

Map
88200, Sabah, Kota Kinabalu, One Place Mall, Lorong Putat 3, Putatan

What's nearby

  • Queen Elizabeth Hospital - 9 min drive - 9.6 km
  • Imago Shopping Mall - 11 min drive - 11.3 km
  • Sutera Harbour - 11 min drive - 11.0 km
  • Suria Sabah Shopping Mall - 12 min drive - 13.9 km
  • Jesselton Point Ferry Terminal - 13 min drive - 14.2 km

Getting around

  • Putatan Station - 7 min walk
  • Kota Kinabalu Intl. Airport (BKI) - 10 min drive

Restaurants

  • ‪Coffee House - ‬1 min walk
  • ‪Restoran Sinar Mustika - ‬1 min walk
  • ‪Fook Yuen Café & Bakery - ‬1 min walk
  • ‪Restoran Sri Keningau - ‬2 min walk
  • ‪Zul Lamb Chop Cafe - ‬2 min walk

About this property

Pan Borneo Hotel Kota Kinabalu

Upscale family-friendly hotel near the airport
You can look forward to free airport pick-up, a terrace, and a shopping mall on site at Pan Borneo Hotel Kota Kinabalu. Treat yourself to spa services, such as a deep-tissue massage or aromatherapy. The on-site restaurant offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
Additional perks include:
  • An outdoor pool and a children's pool
  • Buffet breakfast (surcharge), self parking (surcharge), and an area shuttle
  • Concierge services, luggage storage, and a front-desk safe
  • ATM/banking services, a 24-hour front desk, and a banquet hall
Room features
All 320 rooms include comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other amenities include:
  • Bathrooms with showers and bidets
  • LED TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport pick-up shuttle from 8:30 PM to 6:00 AM at scheduled times
  • Area shuttle (surcharge)
  • Self parking on site (MYR 5 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 38 for adults and MYR 19 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Lounge & Sunset Terrace

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6,409 square feet of conference space
  • Business center

Outdoors

  • In a nature reserve
  • Terrace

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 70.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 19 for children
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Narada Hotel
Pan Borneo Hotel
Soluxe Kota Kinabalu
Soluxe Hotel Kota Kinabalu Sabah
Narada Kota Kinabalu
Soluxe Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo
Narada Hotel Kota Kinabalu
Pan Borneo Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel
Pan Borneo Hotel Kota Kinabalu Kota Kinabalu
Pan Borneo Hotel Kota Kinabalu Hotel Kota Kinabalu

Frequently asked questions

Does Pan Borneo Hotel Kota Kinabalu have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Pan Borneo Hotel Kota Kinabalu?

As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at Pan Borneo Hotel Kota Kinabalu on Nov 17, 2025 start from ￥4,485, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Borneo Hotel Kota Kinabalu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Borneo Hotel Kota Kinabalu?

Self parking is available for MYR 5 per day.

What time is check-in at Pan Borneo Hotel Kota Kinabalu?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Pan Borneo Hotel Kota Kinabalu?

Check-out is at noon.

Does Pan Borneo Hotel Kota Kinabalu provide a shuttle to the airport?

Yes, there's a free shuttle from the airport to the hotel that runs 8:30 PM–6 AM at scheduled times.

Where is Pan Borneo Hotel Kota Kinabalu located?

This family-friendly Kota Kinabalu hotel is located near the airport, within 3 mi (5 km) of Petagas War Memorial and Monsopiad Cultural Village. Imago Shopping Mall and Lintas Plaza are also within 6 mi (10 km). Putatan Station is 7 minutes by foot.

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Pan Borneo Hotel Kota Kinabalu Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 56 out of 180 reviews
Rating 8 - Good. 79 out of 180 reviews
Rating 6 - Okay. 33 out of 180 reviews
Rating 4 - Poor. 10 out of 180 reviews
Rating 2 - Terrible. 2 out of 180 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice place and good hotel view. Hotel parking need to be paid per entry for just RM3 because it was owned by the mall building. Overall I still like this hotel
Stayed 2 nights in Dec 2022

4/10 Poor

Mohseen

Disliked: Cleanliness, property conditions & facilities
The property needs an update - the carpet and rooms are all very tired and so are the bathrooms I would not book this again this was only booked due to proximity of the airport - they offered a shuttle to the hotel but the driver came late and we had get a taxi to the hotel
Stayed 2 nights in Aug 2025

8/10 Good

Yuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港から近く深夜便で到着予定だったので、シャトルバスのサービスがあるこのホテルを選びました。エクスペディアのメッセージを使って到着時刻等についてのやりとりをして安心していたのですが、ホテルのシャトルバスが所定の場所に到着しておらずとても困りました。 スタッフさんへ到着後、バスのトラベルについて話をすると、チェックアウト後の市内までの送迎を無料で行ってくださりとても助かりました。 モデルは綺麗でビュフェもたくさん種類がありました。 プールも綺麗で子どもたちはとても満足していました。
Stayed 1 night in Aug 2025

8/10 Good

Malika

Liked: Cleanliness, staff & service, property conditions & facilities

Belle surprise. Très bon rapport qualité prix

Les hôtesses d’accueil sont exceptionnelles. Réactives. Elles m’ont même proposées de m’aider à distance pour me donner les coordonnées d’un partenaire commercial. Le petit déjeuner était complet. Il manquait peut être pour les occidentaux des croissants et du vrais jus d’orange mais nous avons apprécié les mets malaisien La chambre et surtout le lit sont très confortables. Petit bémol peu de choses à faire autour de l’hôtel
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Staff & service, amenities
We slept on the 8th floor and above us was a wedding with very very loud music. I could feel the bass on my pillow. Terrible.
Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness
The hôtel is ok for a short trip. Example : between 2 flights!
Stayed 1 night in Jul 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service
Hôtel honnête. Facile pour y passer la nuit en cas de transfert à l’aéroport.
Stayed 1 night in Jul 2025

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness
Bed sheets were dirty. Staff was very nice and friendly, but the room itself was not in a very good condition.
Stayed 1 night in Jul 2025

4/10 Poor

David

Disliked: Staff & service, property conditions & facilities, room comfort

Bad room in bad condition

Arrived and slow check in. Given room with AC that wouldn't get cool, tv got no stations, and shower was broken! Moved me to a room but after 9 pm and I had 5 am flight the next day. Second room much better, but carpet dingy and everything well worn. Not up to standards of a 4* hotel. Disappointed and will not return.
Stayed 1 night in Mar 2025

10/10 Excellent

Sady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night only but a very pleasant stay. Check in was excellent. Pool was very refreshing
Stayed 1 night in Dec 2024

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for one night as I was transiting through Kota Kinabalu. The hotel kindly offer a free airport pick-up. Lovely staff, clean room, and good quality gym and pool facilities. The breakfast was pleasant.
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness
Very good value, very helpful staff Comfy bed Could do with a bit of a refresh
Stayed 1 night in Oct 2024

4/10 Poor

Jacqueline

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty and tiles were broken. There was no soap provided. I went to the pool and asked for a towel and was told to go back to my room to get my room towel because housekeeping doesn’t provide pool towels. I did NOT as I was already wet! I insisted to be provided with a towel. I may add I wish I had not gone in the pool as it was disgusting … there was brown dirt floating in it. As soon as I saw that I got out. The front desk and restaurant staff were the best part of this hotel.
Stayed 1 night in Sep 2024

8/10 Good

Chrono

Liked: Cleanliness, amenities, property conditions & facilities
Nice stay
Stayed 3 nights in Aug 2024

6/10 Okay

Christian

The place is ok for what you pay, close to the airport and large room are the positives, the hotel is noisy and breakfast below average
Stayed 1 night in Jun 2024

8/10 Good

Christian

Fair accommodation for the price paid. Large room, but noisy with a non stop music during the day. Breakfast underwhelming and flavourless. @ballestrinaroundtheworld
Stayed 1 night in Jun 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for the airport

We only stayed briefly between connecting flights and booked into two rooms. The staff at reception were absolutely first rate making us very welcome and the rooms were both spotless. We didn’t eat due to our brief staff so cannot comment on the food at the restaurant. The hotel is the perfect choice for quick access to the airport at Koh a Kinabalu which is a cheap taxi ride away.
Stayed 1 night in Mar 2024

10/10 Excellent

claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great for the location😃

Rooms where a delight, clean and comfy, quiet too! Great bathroom! Super parking, cost 5 Myr pr day, but really great deal. Staff are super friendly. Hotel are near many food options. Located shoulder to shoulder to a shopping mall! Convenient shops like 7/11 and others are JUST outside the etrance! Barber shops too! My needs where fullfilled! Even the busy elevators where quick, there are 3 elevators opperating, so no waiting there too! Really good for the price!
Stayed 3 nights in Feb 2024

10/10 Excellent

Sunjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

굿잡

일단 수영장도 깨끗하고 룸컨디션도 좋고 직원분들도 엄청 착하세요! 로비로 나가면 바로 가게 있는데 카야토스트도 저렴하고 밀크티도 짱 맛있어요 기분 좋은 호텔이였습니다
Stayed 2 nights in Jul 2023

8/10 Good

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Feb 2023

2/10 Terrible

Kihan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
이 호텔의 시설은 너무 후지다. 오래된 호텔인데 많은 관리를 하지 않은 상태인 것 같다. 충격적인 것은 WIFI가 없다는 것이다. 그리고 분명 예약할 때 편도 교통편을 제공하는 것으로 안내 받았는데 호텔에 문의하니 셔틀버스를 운행하지 않는다고 한다. 10링깃을 주고 국제공항으로 갔다. 여러모로 마음에 들지 않았다. 시설, 예약사항에 대한 이행, 와이파이 모든 것이 안된다는 것은 이 호텔이 어떠한 상태인가를 보여주는 것이다.
Stayed 1 night in Sep 2022

10/10 Excellent

Gift

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception guys were excellent especially Jay. Hotel staff is very friendly and there is a wonderful breakfast place nearby
Stayed 4 nights in Sep 2022

10/10 Excellent

SONG EUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
직원분들도 친절하시고, 숙소도 깨끗하고 너무 좋았어요! 시내와 멀다는 점 빼고는 다 좋았습니다 조식도 괜찮았고 룸서비스가 너무 맛있었어요...
Stayed 4 nights in Feb 2020

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
去年はメールで迎えに来てくれるはずの空港に迎えに来なかった！今年はメールの返信も無い。フロントは電話しろと言うが国際電話しろと？なんのためにメールアドレスを掲載しているのか分からない！
Stayed 1 night in Jan 2020

10/10 Excellent

JOODON

Liked: Cleanliness, staff & service

가성비 갑

넓은 객실 훌륭한 아침식사 가성비 좋은 호텔 다만 시내가 먼 단점/ 그랩을 이용하면 좋아요
Stayed 1 night in Dec 2019