10/10 (非常に良い)
kamilah
家族旅行
2023 年 9 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Firstly, we didn't get into Kos till 10 p.m., so we knew we would unlikely get anything to eat. But when we arrived at the hotel the receptionist informed us that they knew we were coming late, so they had prepared some sandwiches for us in case we were hungry!!! This was just the start of the 5-star treatment . Nothing is ever too much for them.
The restaurant offers the best food for an all-inclusive hotel I have ever experienced. The restaurant staff (especially Tania) will do anything to ensure you have everything you need.
My football-obsessed son played football most days as they have their own football pitch while I got to sit in the shaded breezy snack bar area nearby where I could keep one eye on my son playing, the other on my laptop while eating authentic gyros'.
The bar manager, Mel, creates the best cocktails and my partner was definitely in love with their cold draft beer (did I tell you that Mel is a fire juggling entertainer too - I kid you not!).
Our room was serviced every day by the wonderful Bona. She also used to pick flowers from the garden and place them on our fresh, white fluffy towels daily.
To top it off when we went to the front desk and asked them for a taxi to go back to the airport, the fantastic manager, Vernoica, simply said; Don't worry, I'll take you to the airport in my car!! When we tried to pay for the trip she refused it!! She said it was no problem and was happy to help!!
The service in this hotel is unrivalled!!
kamilah
2023 年 8 月に 7 泊滞在