4/10 (不満)
Elizabeth
小さなお子様連れの家族旅行
2024 年 5 月 24 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
While I want so greatly to give this property a better review, it just did not meet expectations. HUGE kiddos to the marketing team and photographers. They made this property look amazing. Unfortunately, the photos are TOO good as the property did not live up. The property is a bit drab and felt old. The pool is small and felt old. There are no cabanas at the pool and hours of service at the pool and all food/drink places are extremely limited. If you have a kid, it makes it very hard to get them fed. There is a grocery store across the street. The final straw was the location. It is a €15 cab ride from old town. And there is nothing around! They did have a water taxi that comes every hour but was inconsistent and stops running after 16:00ish. I will say that everyone was kind and did try to help. We did end our stay here early but was helped by the incredibly understanding staff to change to a sister hotel in old town.
Elizabeth
2024 年 5 月に 3 泊滞在
