2/10 (非常に不満)
Baris
家族旅行
2025 年 6 月 9 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Stay Away! Not secure! A really terrible place and management. We booked and paid via Hotels.com but when we arrived they said they don't have the room type we booked for. They suggested us an appartment flat in another building. As it was late hour we reluctantly accepted. During the night someone tried to enter our flat with a key in his hand. Very bad things could have happened. No real apologies made by the reception as he preferred not to answer his phone. I would not recommend this place unless you seek trouble. Staff members like gang boys using always slang during their conversations between each other. One good thing is about expedia customer care. They handled the situation professionally. Never book such hotels from the hotel itself, instead use expedia as you cannot communicate with such bad managements.
Baris
2025 年 6 月に 1 泊滞在
