Roof top bar was lovely but we booked because it had a pool and this was closed
Booked twin room- adult son and daughter given a double- had to argue for 30 minutes to get this changed
30 minutes later 2 male guests walked into their room- double booking. Staff apologetic but made them feel unsafe
Only1 room key- told someone would let us in if needed- phoned reception 3 times- no one came
宿泊されたお客様
2020 年 2 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 9 月 10 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
宿泊されたお客様
2019 年 9 月に 2 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 7 月 16 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
Rooftop pool and bar nice, but 2 star all the way.
宿泊されたお客様
2019 年 7 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 7 月 12 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Pool and bar on 12th floor is nice. No towels of any kind in room. No shampoo or conditioner. Called front desk. Told to call housekeeping. Called. Was brought one towel. Several calls later had all but a bath mat. Next day: You guessed it. No towels again.
Dirt in elevator. Everything run down, dilapidated. Two machines I tried to use in gym didn't work. Treadmill dangerous.
2 star hotel. Good ratings I've seen are lies.
宿泊されたお客様
2019 年 7 月に 1 泊滞在
2/10 (非常に不満)
宿泊されたお客様
家族旅行
2019 年 6 月 26 日
気になった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I ask for 2 twin bed when booked for 4 person.but they give us one bed.. :(