The five of us stayed for two nights across 3 rooms. the rooms were very clean and quiet. The staff at the hotel are very friendly and polite and always willing to help.
Martin
2024 年 2 月に 2 泊滞在
4/10 (不満)
Unhappy
カップルで旅行
2019 年 4 月 12 日
気になった点 : 清潔度、スタッフとサービス
The rooftop breakfast was nice and ceiling shower in the bathroom was nice touch. Was disappointed that the bed clothes didn't get changed, new toilet paper was not added when the rolls run out, the bathroom towel mat was not changed. The room was also infested with mosquitoes which made sleeping almost impossible a couple of the nights. We were also asked for the keys to the room on two separate occasions from the reception staff on the grounds that if we wanted our room cleaned, even though the cleaning staff had keys and had cleaned our room on the previous days. I would never stay in this hotel again and would not recommend it for anyone.
Unhappy
2019 年 3 月に 7 泊滞在
6/10 (普通)
宿泊されたお客様
2018 年 3 月 9 日
良かった点 : スタッフとサービス
気になった点 : 客室の快適度
Great location, large rooms, housekeeping could be better, scratchy sheets, AC and wifi is sporadic. Breakfast on the rooftop was nice but food quality was poor.
宿泊されたお客様
2018 年 3 月に 1 泊滞在
6/10 (普通)
Venu、Toronto, Canada
2018 年 1 月 26 日
okay to stay. Crowded surroundings
Hotel is an old establishment. Parking is difficult. No drive in access to the hotel.
Courteous staff and refreshing set up for breakfast on the roof top. Can't justify any comparison to four star hotels in the city. can't give more than a 2 star rating.
Certainly, the staff do try their best in offering their services. That is the most comforting part of the stay.
Venu
2018 年 1 月に 2 泊滞在
2/10 (非常に不満)
宿泊されたお客様
2017 年 12 月 31 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2017 年 12 月に 1 泊滞在
8/10 (良い)
Graham
2017 年 2 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The staff were very helpful. Great location to explore fort kochi on foot . Very quiet and peaceful area . Good restaurants in the area.
We really enjoyed Fusion Bay. Food in hotel good.
Graham
10/10 (非常に良い)
Amrit、London
2015 年 5 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Brilliant
I loved this place, we arrived late and the staff still put together a small meal plate even though it was 11 pm for us as we had been travelling all day with no dinner. The hotel location is great and so beautiful inside as well as a real bargin!
Amrit
10/10 (非常に良い)
deb、sarasota, florida
2015 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
convenient and comfortable
walkable to attractions, attentive staff, noce rooftop breakfast, comfortable room...recommend!
deb
10/10 (非常に良い)
Michael、Malaysia
2015 年 5 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Charming boutique hotel in the heart of Fort Kochi
This was our first trip to India and we are so glad we stayed at Arches Hotel. The staff was extremely friendly and helpful. The location of the hotel is right in the center of Fort Kochi area and within minutes walk to the Chinese fishing nets and beach area. There are many small eateries surrounding the hotel as well as shops selling clothing, handicrafts, spices and books. There are a few foreign exchange centers also with good rates.
The hotel itself is very clean and the room is very comfortable. Hot showers and cold AC makes a big difference when you are coming back sweaty and hot from walking around town. The breakfast is delicious and you can order eggs or enjoy the daily dosa or appam breakfast with fruits, cereals and bread among the selection.
If you need help getting some things like medicine or fruits, the staff will go out of their way to help you get it. Also they can arrange tours and taxis to airports.
Michael
4/10 (不満)
宿泊されたお客様
2015 年 5 月 6 日
良かった点 : スタッフとサービス、客室の快適度
気になった点 : 清潔度
Good situation, not clean enough, poor breakfas
The hotel and the rooms are nice. The personal is friendly. But the floor of our room was dirty, full of dust and hair from other people. The breakfast selection was poor.