USA Inn

Property class: 3

Choose dates to view prices

Reviews

5.0 out of 10
USA Inn provides a business center and more. Guests can connect to free in-room WiFi.
The current price is ¥4,972
¥9,359 total
includes taxes & fees
Oct 6 - Oct 7

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

Room, 2 Double Beds (NO PETS)

  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (NO PETS)

  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Alcoa is home to USA Inn. Cades Cove Museum and S.S. Sultana Memorial are local landmarks, and the area's natural beauty can be seen at High Ground Park and Ijams Nature Center. Looking to enjoy an event or a game? See what's going on at Neyland Stadium or Thompson–Boling Arena. Spend some time exploring the area's activities, including golfing. Visit our Alcoa travel guide
Map
37701, TN, Alcoa, Alcoa Hwy, 2962

What's nearby

  • A sailboat on a calm lake with autumn foliage in the background.
    Fort Loudoun Lake
    4 min drive - 6.4 km
  • Meigs Falls
    5 min drive - 6.9 km
  • Capitol Theatre
    8 min drive - 9.6 km
  • Foothills Mall
    8 min drive - 11.2 km
  • Maryville College
    9 min drive - 10.6 km

Getting around

  • McGhee Tyson Airport (TYS)
    4 min drive

Restaurants

  • McDonald's
    5 min drive
  • McDonald's
    14 min walk
  • Domino's Pizza
    7 min drive
  • Super Chix
    5 min drive
  • Ruby Tuesday
    5 min drive

About this property

USA Inn

  • Property highlights
  • USA Inn provides a business center and more. Guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Free self parking
    • A 24-hour front desk
  • Room features
  • All 55 rooms have amenities such as free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with tubs or showers and free toiletries
    • 32-inch TVs with cable channels
    • Housekeeping, desks, and phones

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 3 buildings
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • In-room dining only

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay
  • Service fee: USD 10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Alcohol is not served or permitted at this property
Set meals are served in guestrooms only (no menus or public dining)

Frequently asked questions

Is USA Inn pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at USA Inn?

As of Oct 5, 2026, prices found for a 1-night stay for 2 adults at USA Inn on Oct 6, 2026 start from ¥4,972, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at USA Inn?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at USA Inn?

Check-out is at 10:00 AM. Late check-out is available for a fee.

Where is USA Inn located?

Situated in Alcoa, this hotel is 2.2 mi (3.5 km) from Covenant Health and 3 mi (4.8 km) from Fort Loudoun Lake. Meigs Falls and Palace Theater are also within 6 mi (10 km).

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Reviews

USA Inn Reviews

5.0

5.0

Cleanliness

6.4

Location

6.0

Staff & service

4.6

Property conditions & facilities
Rating 10 - Excellent. 68 out of 724 reviews
Rating 8 - Good. 102 out of 724 reviews
Rating 6 - Okay. 157 out of 724 reviews
Rating 4 - Poor. 163 out of 724 reviews
Rating 2 - Terrible. 234 out of 724 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
I arrived at the hotel and the clerk was not behind the desk. I knocked and made verbal announcements and no one came. I had to call the landline to make contact with the clerk. I told her I was in the front lobby, she comes out of the adjacent door behind the desk along with an overwhelming odor of marijuana. I got my key and went to my room, opened the door and the walls were kissing decor and there was a roach on one of the beds. I left the card on the desk and left the hotel.
Stayed 1 night in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The price was the best in the Knoxville are and the location was near the airport. The staff was satisfactory. Bugs made the room almost unbearable.
Stayed 4 nights in Sep 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the start bad attitude when checking in but we figured he was tired. Got in room an a hole 2 quarter size thru bathroom door as well as the wall, bathroom to beds. No phone, we didnt notice till morning that there was no microwave. Reported twice that day an was told they did there job an told management... we stayed 5 nights non refundable which a property damage thats we knew of an hotel will hopeful give that back, but through our Expedia we had to pay one there also an he was rude about answerin that question. Toilet leaks every flesh reported an no one came. Someone threw up from up top in front of our door. No one cleaned it. No cleaning people on wkends. Curtains bein held by tape. Fridge is miss door holder an a shelf. Pool not filled. No ice machines. No amenities what so ever. No breakfast. Cig buds everywhere in parking an grass not mowed. Furniture badly stained. Sheets dont fit beds. So NEVER goin back an I would never recommend this place oh an tryin to get in/out of that area is impossible on that freeway/highway/interstate.
Stayed 5 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like the smell in the lobby or the strip lights in the room. The bathroom looked like the bathtub had been refinished poorly and not cleaned behind the bathroom door. The pool looked like it hadn't been open for years. There were bricks in the bottom with no water. We arrived about 1:00 and she did let us check in use til 3:00. When leaving the parking lot the road was so busy that you had to wait forever before you could make a right turn. You couldn't turn left from there because of the center median. There was no way to use the chain lock on the door. The curtains could have been wider. The couch was filthy. The bed is hard.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Dirty
Stayed 3 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience. There was no cleanliness nor good conditions of the room and hotel overall. Very rude people, apart from a lady that works the front desk really early in the morning… she was really nice!!!
Stayed 1 night in Feb 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Won’t be back
Stayed 1 night in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
I don’t recommend staying in this place. They literally don’t clean the rooms. Plus the rooms are really old. I don’t mind being old but being nasty is not a good thing!!!
Stain on bed sheets
Spill
Mold
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort
Beyond being dilapidated, the chunk of hair stuck in the door hinge, bugs under the bed, and hair on the sheets were too much for me.
Hair stuck in the door hinge
Mold around the tub
Bug carcasses under the bed
Bathroom ceiling
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
Many. Bugs. Full size mattresses on cots. We need a room we missed a flight. We needed some space to sleep, we got it. Minus the sleep.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The ac went out in room called the front office to have it looked at and no one ever came to fix. There was a roach in the bathroom. And when i went to take a shower my first night there was a used bar of soap left in shower and things from the previous occupants. The bed sheets had what looked like died blood on them
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness

Ok for what i needed at the time

I arrived late so for what i needed it was ok. Not the worst and not the best. I left early so it served its purpose but Im not sure i would stay there again or for an extensive time.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is infested with roaches. I’m almost positive management knows because when I went and said something the lady acted like I was wrong for not wanting to stay in the hotel.
Stayed 1 night in Aug 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Stayed 3 nights in Jul 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was disgusting and dirty. Sheets had blood spots, pillows were yellow. The mattress pad was so dirty we didn’t sleep in the bed. Even the second room we were given had dirty sheets, mattress pad stained all over. No one available at time of returning the key. I had to leave the key with a note . I wouldn't remember this hotel to my worst enemy. The Manager was professional however, no comments when i showed pictures of the disgusting bed sheets. We were given a new room but it was not much better then the first one. We stayed for 6 hours didn't go to sleep. Just stayed in the room and watched TV until our airline delay was ready to board.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Disliked: Property conditions & facilities, room comfort

Not a good stay

Upon arrival, no one was tending to the front desk. Another customer walked in and stated he believes they went to the airport. The room smelled clean but the sink had red toothpaste in it from a previous customer. I killed 2 water bugs inside the room and the bed was hard and lumpy
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, room comfort

Stay anywhere else if possible!!

I booked this room for concert stay. When I first arrived and saw it was an “extended stay”, I could visually tell this was going to be an experience. First thing, the desk clerk informed me he wasn’t sure if my room had been cleaned or not, even though it was after my check-in time. He didn’t seem very pleased when I asked him if he could find out. After about 10 minutes he returned and we stumbled through a very odd check-in. There was a couple in the lobby that there seemed to be a disagreement with, and it turned out to be one of the housekeepers. I get to my room and I am instantly not impressed. But I am retired military, so I have had worse accommodations. I was already running late, so I just showered and headed out to my event. Afterwards I get back and decide to kick back before I got ready for bed. That is where the biggest problem arose. The sheets were disgusting, they were stained, smelled, had body hair all over them, and the comforter was ripped and just as dirty. That was when I made the decision to go ahead and check out. I would rather drive 3 1/2 hours home in the middle of the night, than sleep in that bed. Along with everything else, the floors looked like they hadn’t been swept or mopped in quite a while. The ceiling was moldy and falling in one spot from what appeared to be a leak. The furniture looks like it came from an 80’s garage sale. All in all, I would not recommend staying here unless you are completely desperate.
Stayed 1 night in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run….Don’t even look at this Place!

My husband and I stood at this “hotel” 4/23/2025 to 4/24/2025 after my husband was discharged from the hospital for emergency femur surgery during our vacation. We figured a place close to the airport perfect! Well it wasn’t! The young man who handles the front desk was rude and condescending. I asked for a closer room due to the fact my husband had surgery and he can barely give a woot. So we dealt with it. The room was gross, blood in the blankets and mattress. Room smelled of mildew and the floors were dirty with strains that we couldn’t take off our shoes. In the bathroom the toilet was already running (that should have been my clue) and the outlets were so outdated I got shock plugging my iPhone charger. Husband needed to rest it was 7pm, so we had no choice to stay the next day we inquire for airport service and the guy mention call an uber it’s not my problem. Mind you it’s 9 mins away the service is offer only if you leave your vehicle but, it’s in the discretion of the front desk person. He then disregarded me and told me oh well your problem. We decided to check out early and he refused to give us a print out bill of us leaving. He said you signed the paper I can charge you whatever I want. My husband was so pissed off he told him give us our receipt (mind you he is struggling to walk due to surgery with his walker). Manager showed up gave us our print out and pretty much told us to leave.
Stayed 2 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Missing the most basic amenities. No place to hang clothes. No lamp. No clock. No tissues. Peeling paint. Noisy mini fridge leaking water onto floor. Pet stain on floor. Beat up furniture. This place is a total dump. Travelocity should be ashamed to include this property.
Stayed 1 night in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
USA Inn next to the Knoxville, TN airport was the worst place I've ever stayed. I literally said to my wife when we walked in, "this is the worst place I've ever stayed." I'm pushing 50 and I can't remember ever reviewing a hotel/motel before, that's how bad it was. Everything was dirty but the sheets, so that was nice. Normal things like bedside lamps were missing, while other normal things like the towel racks and place to hang your clothing were rusty or about to fall off the wall. But the reason we left at 1am our first night was the cockroaches. Yes, plural.
Stayed 8 nights in Feb 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty room
Stayed 6 nights in Nov 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk lady was incredibly rude. Hotel is in sketchy area and actual rooms are dirty with broken/stained furniture. 1/5
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Ac was great, they have a minor roach and prostitution issue, couldn’t sleep without hearing them “working” or waiting outside for people every night.
Stayed 4 nights in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort
Very old furnishings, bed linens didn’t fit the bed, general disrepair but the worst thing were the cockroaches.
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely terrible. You be the judge: No lamps anywhere No chairs No hangars or closet No kleenex No plugs in the sink No lotion No ice/buckets Broken toilet seat Broken toilet tank lid Broken toilet paper holder No light in main room, NONE! No electrical outlets on back wall or either side walls. Bathroom outlet is broken This place probably should be condemned. Seriously.
Stayed 1 night in Sep 2024