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The Resort at Governor's Crossing
3.5 star property

Comfortable Victorian hotel near Tanger Outlets

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

The Resort at Governor's Crossing

Photo gallery for The Resort at Governor's Crossing

Front of property
Children's play area - outdoor
Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi
In-room dining
Check-in/check-out kiosk

Overview of The Resort at Governor's Crossing

Reviews
8.8

Excellent

Highlight
  • Offers an outdoor pool. Only 5% of properties have this in Sevierville.

Popular amenities

  • PoolPoolPool
  • Hot TubHot TubHot Tub
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
The price is ￥36,590
Price available on 2024/4/20

Explore the area

Map
37862, TN, Sevierville, 225 Collier Drive
  • Popular LocationTexas Roadhouse7 min walk
  • Popular LocationBuffalo Wild Wings8 min walk
  • Popular LocationNASCAR SpeedPark Smoky Mountains3 min drive
  • Popular LocationTanger Outlets3 min drive
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Room options

View all photos for Basic Studio, 1 Queen Bed, Kitchen

Basic Studio, 1 Queen Bed, Kitchen | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Basic Studio, 1 Queen Bed, Kitchen

Highlights

Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Separate bedroom
Private bathroom
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 2 Bedrooms, Kitchen, Pool View (1 King and 2 Queen Beds)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 99 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Classic Studio, 1 King Bed, Balcony

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio, 1 King Bed with Sofa bed, Kitchen

1 bedroom, in-room safe, iron/ironing board, free WiFi

Classic Studio, 1 King Bed with Sofa bed, Kitchen

Highlights

Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
Smart TV
Washer/dryer
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Condo, 1 Bedroom, Kitchen, Pool View

55-inch Smart TV with satellite channels, TV

Deluxe Condo, 1 Bedroom, Kitchen, Pool View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Premium Condo, 1 Bedroom, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 1 Bedroom, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 66 sq m
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Queen Sofa Bed

View all photos for Premium Condo, 2 Bedrooms, Kitchen

55-inch Smart TV with satellite channels, TV

Premium Condo, 2 Bedrooms, Kitchen

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Refrigerator
Dining table
Dishwasher
  • 98 sq m
  • Sleeps 10
  • 2 Queen Beds, 1 Twin Bunk Bed, 1 King Bed and 1 Queen Sofa Bed

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About the neighborhood

Sevierville

The Resort at Governor's Crossing is located in Sevierville. Tanger Outlets and Island at Pigeon Forge are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit WonderWorks and Dollywood's Splash Country. Traveling with kids? Don't miss Dollywood and Ripley's Aquarium of the Smokies.
Visit our Sevierville travel guideOpens in a new window

What's nearby

  • Tanger Outlets - 3 min drive
  • Titanic Museum - 3 min drive
  • WonderWorks - 4 min drive
  • Island at Pigeon Forge - 7 min drive
  • Dollywood's Splash Country - 7 min drive

Getting around

  • McGhee Tyson Airport (TYS) - 50 min drive

Restaurants

  • Chick-Fil-A - 17 min walk
  • Applewood Farmhouse Restaurant - 4 min drive
  • Five Oaks Farm Kitchen - 2 min drive
  • Quaker Steak & Lube - 15 min walk
  • Texas Roadhouse - 7 min walk

About this property

The Resort at Governor's Crossing

Family-friendly hotel near Tanger Outlets
Located close to WonderWorks and Titanic Museum, The Resort at Governor's Crossing provides free water park access, a terrace, and a firepit. For some rest and relaxation, visit the sauna or the spa tub. Stay connected with free in-room WiFi, and guests can find other amenities such as mini golf and a playground.
Other perks include:
  • A seasonal outdoor pool and an indoor pool, with a lazy river, a waterslide, and sun loungers
  • Free self parking
  • Express check-out, express check-in, and tour/ticket assistance
  • A vending machine, a 24-hour front desk, and an elevator
  • Guest reviews give good marks for the family-friendly amenities, helpful staff, and location
Room features
All 233 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the spacious rooms at the property.
Other conveniences in all rooms include:
  • Shower/tub combinations, free toiletries, and hair dryers
  • 55-inch Smart TVs with satellite channels
  • Wardrobes/closets, kitchens, and refrigerators

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Spa tub
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Fenced pool
  • Free children's club
  • Free water park access
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Seasonal outdoor pool
  • Separate bedroom
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Built in 2019
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system

We should mention

The seasonal pool will be open from March 03 to October 29
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Children under 15 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Governor's Crossing
Governor's Crossing Sevierville
Resort Governor's Crossing
Resort Governor's Crossing Sevierville
The At Governor's Crossing
The Resort at Governor's Crossing Hotel
The Resort at Governor's Crossing Sevierville
The Resort at Governor's Crossing Hotel Sevierville

Frequently asked questions

Does The Resort at Governor's Crossing have a pool?

Yes, this property has an indoor pool, a seasonal outdoor pool, and a children's pool. Pool access is from 9:00 AM–10:00 PM.

How much does it cost to stay at The Resort at Governor's Crossing?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at The Resort at Governor's Crossing on Apr 20, 2024 start from ￥36,590, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Resort at Governor's Crossing pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Resort at Governor's Crossing?

Self parking is free at this property.

What time is check-in at The Resort at Governor's Crossing?

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM.

What time is check-out at The Resort at Governor's Crossing?

Check-out is at 10:00 AM.

Where is The Resort at Governor's Crossing located?

This family-friendly Sevierville hotel is within 3 mi (5 km) of Tanger Outlets, WonderWorks, and Titanic Museum. Dollywood's Splash Country and Island at Pigeon Forge are also within 6 mi (10 km).

The Resort at Governor's Crossing Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 761 out of 1259 reviews" "
Rating 8 - Good. 322 out of 1259 reviews" "
Rating 6 - Okay. 106 out of 1259 reviews" "
Rating 4 - Poor. 45 out of 1259 reviews" "
Rating 2 - Terrible. 25 out of 1259 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

ANNIE

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Condo style so have a room to "get away from the wild kids that are hyped up". Really dont have to leave for the kids to have a good time just staying put provides plenty for them to do.
Stayed 3 nights in Apr 2024

8/10 Good

Cassidy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great location and lots of activities on site. The indoor pool area splash pad flooring was coming apart and looked really bad, and that was one of the few spots my 2 year old could go in that area.
Stayed 3 nights in Apr 2024

6/10 Okay

Carin, loS ANGELES

Liked: Cleanliness
Stayed 3 nights in Apr 2024

10/10 Excellent

Mark

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 2 nights in Apr 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

6/10 Okay

Thomas

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
I gave this property 3 stars because my 5 year old had a great time with the pool area. Check-in was quick enough even though the place is understaffed. The whole building smells. We stayed in a 1 bedroom "deluxe" condo which was not very clean. The room had a pullout couch bed that didnt have linens for it, bedside table had something white spilled on it and wasn't clean, jacuzzi tub has mold along the grout and in the jets so we didnt even use it, elevator was malfunctioning and smelled terrible, most vending machines are broken, the ones that work were sold out, the indoor pool water was grey, my rooms balcony had spits on the wall where people had put out their cigarettes and wasnt cleaned, the rooms HVAC was very loud and hard to sleep with turned on, anybody can walk into the building and use the pool, in-suite washer and dryer are very old and make clothes smell nasty. Theres alot wrong with the place and they shouldnt charge what they do. We looked on zillow and realized our unit sold to someone a few months ago. Likely a time share. This place is under-staffed and lacking maintenance on basic things. There are much better options in the area.
Stayed 6 nights in Mar 2024

4/10 Poor

Christal

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom Towels (we had them nicely piled on the bathroom floor) removed until day 4 and beds were never made. We never had a do not disturb sign up either. None of the vending machines worked. Bathrooms need to be cleaned better. TV wouldn’t connect to the internet therefore Netflix etc wouldn’t work. They might as well not advertise an Exercise room bc it had minimal equipment. Bands to get in and out of the room are cheaply made. We literally had to change our kids bands every day, some days more the once. They were not cut or anything either. Resort should really consider a different company to make them I’m sure they spend a lot in replacement, not to mention the inconvenience to customers having to wait in line every time. No on site eating facilities or vending machines that actually work which is a pain. Who wants to go to the pool and not be able to take snacks and have zero ability to buy food, drinks etc Wasn’t impressed with the facilities for the cost compared to others we considered. Next time we’ll do Wilderness or Great Wolf both have eating facilities etc. Pool staff was great and kids enjoyed the scavenger hunt.
Stayed 4 nights in Apr 2024

10/10 Excellent

Shola

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and super fun. My family and I really enjoyed myself.
Stayed 4 nights in Mar 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Fabian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it had outdoor and indoor water park. Kids enjoyed it!! Location was perfect just 5-10 minutes from Pigeon Forge and 15-20 minutes from Gatlinburg.
Stayed 6 nights in Mar 2024