6/10 (普通)
Kiley L.
2024 年 9 月 9 日
気になった点 : 清潔度
Great Location, Not Clean Enough
The house appears as pictured. Comfortable stay with enough space for our group (4 adults, one toddler). Excellent location as it’s just steps from the public beach entrance. Super quiet neighborhood and easy walk to the main thoroughfare for dining, shopping, etc.
Main complaint is about cleanliness upon arrival. There was sand in all the living spaces upstairs and down (we entered with bare feet so we know we didn’t drag it in). Appliances were not wiped down. Greasy finger prints on the fridge, microwave, and stove. Crumbs on the stove top. Spills left on the cabinets and floors. It seems like all they did was clean the bathrooms (thankfully they were clean), and vacuum the carpeted area.
There was dog food or cereal under the couch so I had to vacuum that up myself. In the process I accidentally stepped on a floor vent that had a plastic cover and my foot fell right through into the vent. Both my daughter and I cut our feet from accidentally stepping on that vent right in front of the sliding glass door.
I messaged the host with the list of issues. He said he’d pass the feedback along to the cleaners and did not acknowledge the injuries or offer to make anything right (such as offering to send the cleaners back). It’s a shame because it’s a great location, but due to the host’s indifference we will not be back.
Kiley L.
2024 年 9 月に 7 泊滞在