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"Great stay! The staff truly exceeded expectations—friendly, helpful, and attentive throughout. The hotel is in an excellent location, making it easy to get around and explore. Would definitely stay again. "

"Modern room and bathroom, easy check-in and check-out. Great location close to shinjuku station and restaurants. "

"I've stayed here several times and will do so again. Very convenient location with no need to exit the Haneda Terminal 3 building. Excellent attached restaurant. Easy electronic check-in/out with staff available to assist if necessary. Only one change I'd like to see---there is a clear glass or plastic wall and door separating the bedroom and bathroom. It's okay for one guest but would be awkward if one were sharing a room."

"yes"

"Loved the hotel! Super clean staff is very friendly and helpful Beds are super comfy! Can’t say enough good things"

"The room is clean "

"Their Onsen with great view was amazing!"

"Overall good place to stay"

"We are a family of 3. My child flew in separately. When we booked this property, the selected room was advertised as 2 large twin beds and able to sleep for 4. However, when we got there, we were forced to upgrade and paid daily upgrade room fee and another service charge, we were told that the room was for two people only. We had no choice but to accepted the fees. It was outrageous to charge two separate fees when we paid the service fees already on the initial booking. Then the charging daily upgrade fee was being excessive. It should have been a one time fee. Also, the bathroom was so tiny. You could barely moved around there. Also, the air conditioning didn’t work well. The room became stuffy at night. "