We vacationed here at the end of August. Upon arrival, we walk in to find two post it notes on the table. One read that the back door was broken due to the last rental group and the second told us that the contractor didn’t arrive and the bathroom was under construction. We should have left right then. *we were never warned of the Reno’s*
There were numerous issues with our stay (listed below) but what really was the most disgusting, was when we brought our complaints to the home owner. There was no acknowledgement whatsoever but accusations instead. Our concerns were completely ignored and were told that we broke their furnace/electrical (which was held together with duct tape and was leaking water), AND they accused us of stealing $700 worth of pillows, towels and bedding. It’s beyond shocking and flat out ridiculous. We didn’t even have a blanket for our daughter, who used one from our car-the audacity to say we stole stuff is mind blowing.
The location/town is amazing but the owners are unhinged and the cottage was unsuitable for rental. Below was our note to the owners.
Hello
We would like to inform you guys that after many frustrating moments, we have decided to leave early.
The kicker is the fact that the AC broke yesterday around 4pm.
Coming to your home, we never expected to walk in and have the place under construction. You did not warn us therefor were not honest with us.
Unacceptable.
There is zero ventilation or lighting above the stove. It’s not only dangerous but a fire hazard.
Like the note you left said - the bathroom is under construction. There are holes in the walls. Ceiling. Give me a break.
Only one garbage bag was left in over stock and no recycling bin.
No laundry basket.
Dishes were dirty in the cupboards.
We spent the first three hours of arrival cleaning countertops and such with the wipes provided. Photos provided.
The “clean” sheets were tied in a plastic grocery bag left in the corner of the closet. Which we washed because we were unsure if they were clean.
The fact that not only the back door is broken but the front door as well (no screen). Is there any pride in ownership?
There are many other things we could list but it only angers us. Like no cooking oil even - what is going on here?!? And you claim there was a fully stocked kitchen.
This was unbelievably disappointing and in no way was your home adequate for rental.