My room was double booked, I had to find other accommodation after security advised room double booked.
After 1 week, I am still awaiting REFUND.
宿泊されたお客様
2021 年 7 月に 7 泊滞在
2/10 (非常に不満)
Chanice、Canada
2020 年 8 月 24 日
気になった点 : 清潔度、設備とサービス
DO NOT STAY HERE! I traveled to Kingston, Jamaica all the way from Canada and booked this apartment via expedia. Upon arrival they told me they overbooked and could not accommodate me regardless of the fact I had a confirmation number. This whole place is sketchy. They told me to wait 30 min to see what they could do which turned into 2 hours. I spoke to Tracey Macfarlene who was in charge of the this Ultra Luxury Apartment and she had a horrible attitude , literally told me there was nothing she could do and hung up on me! I was left stranded on the streets of kingston for almost 6 hours... and was offered nothing for the inconvenience not even an apology. It was a total NIGHTMARE to say the least! Had to book another place to stay and ended up having to spend an extra $1500 because everywhere else was booked up. The staff were very unpleasant...save your money folks!
Chanice
2020 年 8 月に 4 泊滞在
8/10 (良い)
Roshundia、Bronx, NY
2020 年 8 月 6 日
気になった点 : 清潔度
They had limited channels on the tv for that price. Cheaper places had better cable. They need to do better especially if people are going to be quarantined
Roshundia
2020 年 6 月に 2 泊滞在
10/10 (非常に良い)
Kashain、Kingston
出張
2019 年 12 月 18 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location overall love the Sightseeing especially at night..Excellent service.
Kashain
2019 年 12 月に 3 泊滞在
8/10 (良い)
宿泊されたお客様
カップルで旅行
2019 年 10 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This property is new an upscale.
Great property and excellent staff.
宿泊されたお客様
2019 年 10 月に 14 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 10 月 7 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Marsha made every initiative to make my stay welcoming. Provide a lot of information that was resourceful. The apartment was so beautiful, if I could rate this property and Marsha a million stars I would.
宿泊されたお客様
2019 年 10 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 10 月 6 日
宿泊されたお客様
2019 年 10 月に 1 泊滞在
10/10 (非常に良い)
Michelle、Amsterdam
小さなお子様連れの家族旅行
2019 年 10 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Spacious apartment at a great location. Loved the pool over looking Kingston. Great addition the Deli Shop next to the pool.