4/10 (不満)
Nancy
カップルで旅行
2025 年 10 月 14 日
良かった点 : スタッフとサービス
気になった点 : 清潔度、施設のコンディションと設備
First of all, we when we arrived, we had a hard time determining if we were at the right place, because there were no lights outside. The parking lot was dark and unsafe to walk across. We told the clerk, and she had to call a manager to find out how to reset the fuse so the lights would come on. Also, we were not informed ahead of time that we would be required to pay a $100 security deposit when we checked in. Also, the room desperately needed updating and cleaning. The floor had not been vacuumed, the brass lamp was covered with corrosion, the sink surface was crackled, and everything was old. At 10:15 on our first night there, all the fire alarms went off, and all guests were told to go outside and wait while the fire department checked out the building. It was a false alarm, which the fire chief told us was caused by an old, faulty fire system. He said it has happened before. We also found out that a wing of the hotel is used by the town to house homeless people and the local government paid for them. We would never book a room at this hotel again. I do have to say that the staff was wonderful, the best part of our stay there.
Nancy
2025 年 10 月に 2 泊滞在