King's Gate

Very small rooms. Limited staff support. Front desk is poorly handled. Customer service is not a concern. Had to wait a few times before getting some attention for quick answers. We stayed here once before and found the same poor service. But felt perhaps it was just an off day. My advise… pay a little more and go to a hotel that will treat you as customer.

Excellent staff, amazing massage in the spa, the most comfortable bed. A welcome reprieve after a troubled flight and unexpected overnight on our trip.

The staff were very helpful and polite, the restaurant was fantastic and the room was beautiful. My only negative was that every time I tried to order room service, I had to call repeatedly for up to 30 mins in order to get an answer.