4/10 (不満)
Lynne
家族旅行
2025 年 12 月 7 日
The room was never cleaned. Originally there were only enough towels for two people although I had registered for three. We used the towels and asked for some fresh ones after the first night. We were
told the rooms were only cleaned every other day but they’d give us extra towels. When we returned that evening there were still no fresh towels. My daughter went to the front desk and got some clean towels. The third day we left money on the counter for the cleaning crew since we expected the room to be
cleaned. Unfortunately not only were bath linens not replaced but three days worth of trash was still in full trash bins; also the room was never vacuumed.
My daughter again went down to the front desk and got clean towels and was given an extra large black garbage bag so she could take out the trash from our room. At least the beds were comfortable. We expected more from a Hilton property.
Lynne
2025 年 12 月に 3 泊滞在
