I booked the room several weeks before our arrival, and received a phone call that they overbooked the junior suite that we intentionally booked to accommodate my mother-in-law with a wheelchair. Shutters overbooked the room for the first night that we were to be there, but did put us in a different Room for the first night and we had to relocate the second night and third night for our stay. While it was very inconvenient, they did what they could to make the situation correct with us.
Jessica
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Julie
家族旅行
2025 年 7 月 28 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great location on the beach. Room had everything we needed. The staff was attentive and friendly.
Julie
2025 年 7 月に 1 泊滞在
8/10 (良い)
Steven
家族旅行
2025 年 7 月 28 日
良かった点 : 設備とサービス、施設のコンディションと設備
Great location, very easy to get to beach for sunrise and star gazing. Large room for family of 4. Not busy section of the beach. Convenient complimentary breakfast. Great back porch option for morning coffee. Lifeguards around area for piece of mind.
Annoying leaky air conditioner drips, small old bathroom. Less than responsive house keeping.
Steven
2025 年 7 月に 5 泊滞在
6/10 (普通)
Daniel
2025 年 7 月 27 日
良かった点 : 清潔度、設備とサービス
Room was near a loud busy swimming pool area. Hotel had beachfront access but did not offer guests beach towels for use. No complimentary bottles of water like competitors
Daniel
2025 年 7 月に 1 泊滞在
8/10 (良い)
Lianne
小さなお子様連れの家族旅行
2025 年 7 月 26 日
良かった点 : 設備とサービス、施設のコンディションと設備
Convenient
Lianne
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
cynthia
カップルで旅行
2025 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Breathtaking ocean views. Wonderful staff. Maya went above and beyond to make our stay very special. Beautiful location.
cynthia
2025 年 7 月に 2 泊滞在
2/10 (非常に不満)
Robert
家族旅行
2025 年 7 月 25 日
気になった点 : スタッフとサービス、施設のコンディションと設備
While the rooms at this hotel may appear nice at first glance, there is a serious and dangerous safety issue on the property. During my stay, I slipped and fell down a set of stairs due to excessive water accumulation—likely from leaking AC units and runoff from the pool deck. The fall caused a severe injury to my back, resulting in an open wound and a permanent 6x2-inch scar.
Three out of the six days of my vacation were ruined because I was in pain and dealing with an untreated, bleeding wound caused directly by the hotel’s negligence. The walkways and stairs around the rooms are extremely slick—especially with even a trace of sunscreen or rain—which makes them a major slipping hazard.
To make matters worse, the management’s response was completely inadequate. I was handed a couple of bandages and wraps and sent on my way. They showed little concern for the injury or my well-being and promised to follow up—yet I’ve heard nothing since.
This kind of neglect is unacceptable. I strongly caution future guests to be extremely careful if you choose to stay here—or better yet, consider booking somewhere else entirely. Your safety may depend on it.
Robert
2025 年 7 月に 5 泊滞在
8/10 (良い)
charles
家族旅行
2025 年 7 月 25 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
Stayed 3 out of last 4 years there alot changed there but still a great hotel .Hope that they can give better discounts for returned customers .
charles
2025 年 7 月に 5 泊滞在
8/10 (良い)
Kendra
2025 年 7 月 25 日
良かった点 : 設備とサービス
Nice pools and access to beach. Daily housekeeping. We had a nice stay. Breakfast was good. Beds were a little hard.
Kendra
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Shannon
2025 年 7 月 25 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Great stay for us and our kids!
Shannon
2025 年 6 月に 1 泊滞在
10/10 (非常に良い)
vali
カップルで旅行
2025 年 7 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
perfict
vali
2025 年 7 月に 6 泊滞在
10/10 (非常に良い)
Larissa
家族旅行
2025 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This was a great stay !! Beautiful views
With a private beach.
The price was economical and staff was helpful.
Rooms were clean.
Thank you for a great trip to OBX.
Larissa
2025 年 7 月に 2 泊滞在
6/10 (普通)
Helanga Heshani
2025 年 7 月 23 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : スタッフとサービス
We stayed for 3 nights/4 days. Property location is great. Beach access very convenient. Breakfast was plenty.
Rooms were spacious. Clean when we arrived.
Then it went downhill. Housekeeping wasn’t efficient. Our room wasn’t cleaned even at end of day 2 until I called front desk. Disappointed
Helanga Heshani
2025 年 7 月に 3 泊滞在
10/10 (非常に良い)
Carol
2025 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
The room was clean, well kept and decor was new and apoealing
Carol
2025 年 7 月に 3 泊滞在
8/10 (良い)
Bryan
家族旅行
2025 年 7 月 23 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Love the easy parking & access to the beach. Very clean and accessible.
The breakfast could use more health-conscious items, and the fitness center is a bit small with out-of-date equipment.
Bryan
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Naji
家族旅行
2025 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス
The staff were helpful and professional, The air conditioning was loud kept us awake during the night and the elevator needs maintenance but other than that I highly recommend and will visit again
Naji
2025 年 7 月に 4 泊滞在
10/10 (非常に良い)
Kelley
カップルで旅行
2025 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The walkway to the ocean was so convenient and accessible. The beds were comfortable and clean. There was a water leak from the AC that pooled onto the balcony but not bad. They had a clear sign to be careful on the door. It didn’t hinder the beautiful view!
Kelley
2025 年 7 月に 5 泊滞在
8/10 (良い)
William
2025 年 7 月 21 日
良かった点 : スタッフとサービス
Was easy to get to. Close to attractions
William
2025 年 7 月に 1 泊滞在
8/10 (良い)
Stefan
家族旅行
2025 年 7 月 21 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We just got cleaned pur room 1 time. We stayed 4 nights. I would expect more. I think they are short staffed or did not plan that well. But we asked for stuff at the reception and got it immediately. The breakfast wa in like every american hotel/motel.
Stefan
2025 年 7 月に 4 泊滞在
6/10 (普通)
Kiersten
家族旅行
2025 年 7 月 20 日
気になった点 : 清潔度
Paper thin walls, you can hear every conversation from the neighbors. The water pressure on the outdoor showers near the beach is so bad it’s impossible to actually get the sand off of you. The rooms are dark and dingy. The location is great, and the pools were nice. Overall though we won’t be returning.
Kiersten
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Karen
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Everything was excellent except maybe the pool could be cleaned better. There was white foaming stuff floating on top of the water in the outdoor pool. Inside pool was fine.
Karen
2025 年 7 月に 4 泊滞在
2/10 (非常に不満)
Steve
2025 年 7 月 19 日
I mistakenly booked the wrong date. Paid $300+ for 1 night. Realized my mistake after 28 hours. I called Expedia and the hotel to ask them to move my reservation to the following weekend.. the hotel in Expedia denied my request. The reservation was nonrefundable. I just expected Expedia and or the hotel to do the right thing and move my reservation or refund the money or at least some of the money.. Needless to say we did not stay at the hotel as it was the wrong date and we forfeited over $300. I am not happy!
Steve
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Gloria
カップルで旅行
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We love staying at Shutters
Gloria
2025 年 7 月に 1 泊滞在
10/10 (非常に良い)
Alan
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
xxxx
Alan
2025 年 7 月に 2 泊滞在
10/10 (非常に良い)
Cameron
家族旅行, 小さなお子様連れの家族旅行, グループ旅行
2025 年 7 月 19 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Really enjoyable experience! Great amenities and service, staff exceptionally friendly! 10/10 will go again