The condo is in an excellent location, just a short walk to the River Run Gondola, which made accessing the slopes and activities incredibly convenient. The in-room laundry was a lifesaver for our family. The shared amenities, like the hot tub and steam room, were great for unwinding after a long day. Unfortunately, the downsides outweighed these conveniences. The beds were the biggest issue. One bed was so broken that the mattress folded into the center, forcing two people to sleep pressed together uncomfortably. This is unacceptable for a property at this price point. Additionally, the pillows were so fluffy that they flattened completely when used, offering no support. For a family and two grandparents, getting a good night’s sleep was essential, and this setup fell far short. Another major disappointment was the lack of a grill. The listing showed a grill, which influenced our meal planning, but we arrived to find the condo had no private grill, and the community grill was non-functional. This was not disclosed, leaving us with a surplus of food we couldn’t prepare as intended. While the unit itself was mostly clean and offered some conveniences, these significant issues made it one of the least enjoyable stays we’ve had at this location. We come here annually and have stayed in other units that were far better equipped and maintained. Overall, this unit has potential but failed to meet expectations. We hope the owners address these issues.
