4/10 (不満)
Ladonna、Forsyth
カップルで旅行
2024 年 5 月 29 日
気になった点 : スタッフとサービス、施設のコンディションと設備
We were told upon check-in that we would not be allowed to park in their parking lot with our teardrop trailer. We were told to park outside (in a 3-hour max space) or park up a steep hill on another property. Then we were told we could park across the street (across a stream with no access) where we would have to walk a ways to return to the hotel. There was a good amount of parking available in the lot for us to park and there was a pull in spot that we were told was for emergency services only (no markings - no red lines). We had to move our vehicle later that night due to safety issues and parked in the spot that was the least restrictive to guests. Still met with two flyers posted on our vehicle (at 8 am) warning about us being towed. Listing never mentioned no trailer parking and attempted to contact the property earlier to verify but they did not answer the phone. Offered to cancel and book at their sister location where they wanted us to park but they told us no. Customer service was poor. Property was just ok - good location but very dated.
Ladonna
2024 年 5 月に 1 泊滞在