6/10 (普通)
Sara K.
2025 年 7 月 7 日
long weekend stay - 6/10
We requested an early check-in in advance as described in the listing. The staff said they would call when its ready. We showed up a half hour early to see where the house was located and the house was vacant. I called the office and they said yes the house is ready go right in. Where was the curtesy call? It felt like they didn't care. Next the house thermostat kept changing without our input - it was one of the thermostats that can be changed remotely. We kept it on 70 (and set it to hold) and we would notice every few hours it was changed to 78. The fridge was also not working well at all. We called the office to have someone look at the thermostat and fridge, when the maintenance person arrived, they said it happens, its our fault, and walks out. With no help. Lastly, the house's pool exterior was filthy. Porches and pool patio seemed they haven't been washed in years. Our feet turned black.
Sara K.
2025 年 6 月に 3 泊滞在