「I called and used your app to communicate about my booking. The management company you had on file said they no longer manage. I had to make other arrangements to stay for the 3 days. They did reach out the day I was supposed to check in at 11 PM, mind you, saying they would honor my reservation. Hell, I had to book a stay somewhere else. Said they would look into getting me a refund! NOPE...no communication.」
「I called and used your app to communicate about my booking. The management company you had on file said they no longer manage. I had to make other arrangements to stay for the 3 days. They did reach out the day I was supposed to check in at 11 PM, mind you, saying they would honor my reservation. Hell, I had to book a stay somewhere else. Said they would look into getting me a refund! NOPE...no communication.」
George