Does Umalas Hotel and Residence have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Umalas Hotel and Residence pet-friendly?

No, pets are not allowed at this property.

How much is parking at Umalas Hotel and Residence?

Self parking and valet parking are free at this property.

What time is check-in at Umalas Hotel and Residence?

Check-in begins at 2:00 PM. After-hours check-in is not available.

Does Umalas Hotel and Residence provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 250000 per vehicle applies.

Where is Umalas Hotel and Residence located?

This family-friendly Kerobokan hotel is located in the entertainment district, within 1 mi (2 km) of Splash Waterpark Bali, Canggu Square, and Finns Recreation Club. Seminyak Beach and Seminyak Square are also within 3 mi (5 km).

Umalas Hotel and Residence Reviews, Deals & Photos 2025

2/10 Terrible

Catherine

Sep 16, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities

The property and WOTIF falsely advertise the property. There was no roof top restaurant, bar or room service. I was given a 2 bedroom apartment. The kitchen had no crockery, cutlery or cleaning equipment and the sink and tap area were not clean. The bathroom had towels that were old, stained, thin, small and of poor quality. There was no soap provided in the bathrooms. The bedrooms were adequate but again, there sheeting and covers were stained and main bed was very hard. There was no air conditioning in the main living areas but had it in the bedroom which was loud. One of the female reception staff was rude and was unhelpful when I needed assistance - she advised me that she was not obligated to help me. I had to go to reception to ask about wifi and internet connection. I was given a password but was unable to connect to the wifi. Overall, I would not recommend Umalas Hotel and Residence and therefore requesting a refund on the property. Could somebody please call me to discuss further as this property was not up to standard. Thankyou, I would appreciate a manager to call and discuss. Thank you kindly.

Stayed 7 nights in Sep 2023

6/10 Okay

William

Feb 8, 2025

Liked: Staff & service

Disliked: Cleanliness

Stayed 3 nights in Feb 2025

4/10 Poor

Amie

Jan 6, 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Dec 2024

2/10 Terrible

Stephane

Jul 13, 2023

Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

Logement sale, oreillers non lavé de grosses auréoles sur l’oreiller

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Dec 17, 2019

Liked: Staff & service

シャワールームが、非常にカビ臭い。すぐ水が溜まる。土地感が、ない人には、あまりオススメしません。観光地からも離れています。空港までは、約30分です。

Stayed 2 nights in Dec 2019

10/10 Excellent

Sumiani

Dec 15, 2019

Stayed 2 nights in Dec 2019

10/10 Excellent

HK, Sydney, AUS

Dec 13, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked friendly staff, quick request response service and assistance, tasty Bfast. It will be good if they can top up toiletries daily without guest needing to ask and also put label in front of the food and allergies ingridents or egg/ no egg in food.

Stayed 4 nights in Dec 2019

4/10 Poor

Verified traveler

Oct 28, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Bad hotel

Room was dirty, dark, floor was sticky

Stayed 3 nights in Oct 2019

8/10 Good

Mirna, Timor Leste

Sep 16, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom lugar para familias

Apartamento de bom tamanho, 2 TVs, a cama Queen e uma casal. Kitchenette com microondas, geladeira, mas nenhuma louça, tudo precisa ser pedido ao restaurante do hotel. Piscina de bom tamanho que é possível nadar. Academia com equipamentos básicos. Serviço de ah 2x ao dia p Semyniak. Ótimo custo benefício, lugar tranquilo

Stayed 4 nights in Aug 2019

6/10 Okay

Myra

Sep 7, 2019

Liked: Room comfort

Disliked: Staff & service

Not for Recommendation.

In our week's stay, we had to change rooms 3 times. In the first room they put us in, upon walking in, we were impressed by the big size of the rooms, more like an apartment. This was Room 1006. Soon, we discovered we had no hot water, there was a leak under the basin and the light outside the bedroom would not turn off. We also had no pool view which was our request when making the booking. The next day, we were moved to room No. 2017. Still no direct pool view. The air conditioner in the room leaked and had wet most of our clothes in the wardrobe directly under the air conditioner! To fix the air conditioner, the maintenance guy just put a plastic container to catch the drips and it made an awful dripping sound, in which it would have been very disturbing to try and sleep with. The bathroom light was very dim, so as a solution, they put up a fluorescent light, which straight away fell & hurt my wifes hand when she caught it. Apparently, they had it just balancing on a loose screw!!!! (so dangerous). The air conditioner in the lounge room also needed fixing but instead they made it very noisy! Tiles were missing from the pool. Wi-fi was very bad. No hairdryer supplied unless requested and you had to pay for a deposit. The fixed shower head is only good for short people. After every shower, the bathroom floor would get flooded. Water also was leaking from the ceiling one evening. There was no plug in the basin in the bathroom, leaving a huge hole in the drain.

Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Aug 14, 2019

Liked: Staff & service, room comfort

Nice stay in a calm area

Well priced hotel with very nice staff

Stayed 4 nights in Aug 2019

6/10 Okay

Verified traveler

Mar 14, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

Awesome area to stay in Bali...

Awesome area to stay in Bali... The Umalas area still has the old Bali feel... The hotel has friendly service and in its day, would have been a beautiful hotel, but sadly it hasn’t been very well maintained... It’s a little run down and has Ann old fashioned look and feel... It really needs a little makeover and to be restored to its former glory... The deck around the pool is dangerous and desperately need replacing! The AC’s were extremely noisy! linen and towels altho clean, were old and tied... The wifi was impossible to login too and not worth using... if they fix these few things it would be a great place to stay!

Stayed 6 nights in Feb 2019

8/10 Good

Verified traveler

Mar 1, 2019

Liked: Staff & service, amenities, property conditions & facilities

lenzuola ed asciugamani tutte con tante macchie gialle

Stayed 6 nights in Feb 2019

2/10 Terrible

A

Jan 7, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

部屋が広くて安いので、値段相応といえばそうなるのですが、古い汚い。エクスペディアであると書かれているものがない。例えば、ドライヤー、ランドリー設備。スリッパもなかった。朝ごはんがまずい。掃除が行き届いていない点が、何より残念。

Stayed 4 nights in Dec 2018

6/10 Okay

Verified traveler

Dec 12, 2018

Liked: Staff & service

Disliked: Room comfort

Nice hotel staff & good food, poor room quality

The staff was extremely friendly and nice, and the food at the hotel restaurant is really good. But the actual room wasn’t as great. My bathroom was clean, but it didn’t look the best. The WiFi dropped repeatedly. And there was construction outside my room, which made it difficult to just relax in the room when I wanted a break from sightseeing. There were also a number of appliances that malfunctioned during my stay, including the TV and the safe. The price was cheap, so it’s a good option if you’re low on cash. But I wouldn’t stay here again, if I have a chance to return to Bali.

Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveler

Nov 13, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centrazl gelegen restaurant op het dak prijs kwaliteit heel goed

Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Oct 9, 2018

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Oct 2018

8/10 Good

E

Sep 10, 2018

Liked: Staff & service, room comfort

Location a bit far from beach and shops, staff friendly, toilets are old n need a rewamp. Best is the breakfast n pool

Stayed 3 nights in Sep 2018

8/10 Good

Verified traveler

Aug 30, 2018

ルーフトップレストランがおすすめ

ルーフトップレストランが美味しくて安い、２度もランチで利用しました！でも同じレストランなのに、朝食はイマイチでした

Stayed 2 nights in Aug 2018

2/10 Terrible

Gilbert

Jul 4, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

This hotel is falling apart, obviously filthy

Handuk yang sudah tidak layak untuk dipakai dengan warna yang sudah kotor dan lusuh lebih layak disebut bath rug, toilet yg kotor,bed sheet dengan noda dimana2 dan berlubang,duty manager dan reception yang tidak sigap dengan menanggapi hal tsb

Stayed 1 night in Jun 2018

8/10 Good

osman

Jun 28, 2018

Liked: Staff & service

اقامة مقبوله .

اقامة مقبوله . الفندق موقعه في منطقة هادئة وبعيد عن الخدمات والشاطئ .

Stayed 4 nights in Jun 2018

10/10 Excellent

Guy

May 20, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Umalas paradis

Juste beaucoup trop de bruit lors de réception de cars scolaires, hormis cela hôtel tres calme.

Stayed 13 nights in May 2018

6/10 Okay

Rossco, Adelaide

Apr 16, 2018

Liked: Staff & service

Disliked: Property conditions & facilities

Some highs but one major low.

We stayed at Umalas Hotel and Residence for three weeks and found it to be mostly a positive experience. The high points would be the excellent staff, all very friendly and willing to help out in any way they can. The low point would be it's a bit old and tired and it also has just about the worst Wi-Fi internet connection we have ever tried to use, slow, unsecure and it either drops out constantly or doesn't connect up at all, it's truly dreadful and if you want or need Wi-Fi in a hotel, well do not come here, just straight away look elsewhere, it's really not up to scratch. Arriving late one night the reception desk arranged a welcome drink for us while we filled in the paperwork, it's pretty standard stuff in Asia but still a nice touch. The rooms themselves, or a least our one bedroom room on the first floor was decidedly odd in layout and equipment. There is a small kitchenette in the living space, it has a microwave and fridge but there is nothing much in they way of cooking or eating utensils, the front desk staff will provide anything you ask for though, like plates, bowls, tea-towels etc. Also in the living space is a lounge and a TV and that's where it starts to get weird. The TV is mounted onto a wall and the lounge is sitting under it but a right angles, you can't actually sit on the lounge and watch the television unless you do as we did and drag the lounge across the room and push it up against the wall facing the TV. The other really odd, (or just plain bad,) d

Stayed 18 nights in Mar 2018

8/10 Good

Marie

Apr 15, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel accueillant

Les chambres sont spacieuses et propres, même si les salles de bain pourraient être rénovées. La piscine est super, le personnel vraiment très aimable. On ne capte pas bien la wifi dans les chambres.

Stayed 7 nights in Apr 2018

8/10 Good

Emma, New Zealand

Sep 7, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel with gorgeous pool area, great rooftop

Better than expected! This hotel deserves a better rating than it currently has. The staff were super friendly, great pool. Breakfast okay

Stayed 3 nights in Aug 2017

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