ケンウッド ホテル

「Everything was wonderful at this location. The staff were wonderful. The cleaning was wonderful. The breakfast was wonderful. The parking was wonderful. We will definitely be going back soon.」

「Our room flooded from the upstairs I was told I’d be refunded for atleast one night. I was not, it happed at 3 am my birth certificate was ruined as well as my passport. I was transferred down here for work so that’s why we had an extended stay and so much of the important stuff I brought was ruined! I had insurance on the room and I still haven’t received a refund.」

「Very clean room.」

「Needs blackout curtains and doors had large gaps on the bottom. You could see peoples feet walking by and the light from the hallway underneath the door. Unable to get a good night sleep.」

「It was very clean, staff was very nice, and the breakfast was the BEST!」

「Staff were very friendly providing us with an excellent suggestion for dinner. Room was clean and breakfast was very good.」

「All the hotel staffs are impressively polite and helpful. The location is kinda shady and room carpet was not so clean, but the staffs positive attitude overwhelmed those.」

「There was trash on the ground, there was no ice machine but they said if we needed ice that it was in an ice chest in the hall which we saw a child dipping into with a container. There was no attendant present when we arrived but a sign said to call a number and then they came to check us in. They were friendly. The room had very outdated dark spotted carpet. A chair had a big tear in the fabric of the arm. A roach was in the bathroom floor. The lights flickered but came on like they had...

「冷蔵庫付きの部屋を予約したのに行ってみると冷蔵庫が無い。フロントに言ってかえてもらいましたが喫煙可の部屋しか空いて無かったらしくタバコのにおいがすごくて嫌でした。部屋自体はとても綺麗でした。周りに飲食店が沢山あり海にも近いので便利の良いホテルだと思います。」

「Thank you」

「One night stand bulb not working, one bottle of the shampoo is used」

「予約の変更などに関するフロント係の対応が、こちらの話を理解しようとせず、高圧的な態度で最悪だった。」

「😁」

「✅」

「Clean room, staff great breakfast fantastic.」