ケンマウントイースト ホテル

「Staff kindness」

「飛行機の時間が8時半だったので7時からの朝食が食べれなかったのは残念だった。」

「A clean environment, helpful staff. A few inadequate areas: lack of restaurant staff, over looking some room cleaning areas (refill of bathroom containers), uncomfortable chair in room. Any issues were addressed quickly, once reported.」

「The staff were extremely helpful and friendly at all hours of the day and night, even when we were checking out at three in the morning for our early flight. (They offered to book our taxi, too, without me even having to ask.) The room was clean, comfortable, and stylish. Absolutely no complaints.」

「Great location. Staff were friendly and very accommodating. Comfortable beds and pillows. Hotel had awesome classic rock vibe. The pool, hot tub and sauna were the best I have ever been to in a hotel and change rooms were like being at a spa. Close walk to George street pubs for live music every night. Also close to walking along the waterfront to see the big ships and fishing boats. Had a great time thank you.」

「The room was big but it was an old hotel, and we could hear noise from everywhere - our neighbor next door, upstairs, and from the road next to our room all night long and we could hardly sleep all night. 」

「スタッフは非常に親切だった。 コバエが室内に多くいたのが残念だった。」

「First time travelling with an adult with limited mobility. The hotel let us use their wheel chair for the day, which was awesome! No air conditioning in the room - or at least it wasn't working, the fan came on the first night during the night but not at all the second night so no air movement at all even with the window open. Room was a little small for 4 adults.」

「とても綺麗でよかった」

「Very nice room, well maintained and comfortable, with lots of character. Very convenient for restaurants and bars, but not noisy. There were some missing amenities at first, but staff were very helpful. Also, we forgot some clothes when we checked out and they were quite good about helping us get it back.」

「No housekeeping was provided. Body soap in the bathroom was empty. Facility was nice but very disappointed.」