Is Coco de Heaven pet-friendly?

No, pets are not allowed at this property.

How much is parking at Coco de Heaven?

Self parking is free at this property.

What time is check-in at Coco de Heaven?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Where is Coco de Heaven located?

Located in By Pass Ngurah Rai, this hotel is within 1 mi (2 km) of Jimbaran Market and Jimbaran Beach. Honorary Consulate of Italy and Udayana University are also within 3 mi (5 km).

Coco de Heaven Reviews, Deals & Photos 2025

10/10 Excellent

Luis Alberto

Jan 27, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente Hotel

Soy Colombiano, recomiendo este hotel 100% no se van arrepentir.

Stayed 2 nights in Jan 2023

10/10 Excellent

Gustaf, Indonesia

Mar 12, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Near to the airport. Easy transportation. Clean room.

Stayed 1 night in Mar 2020

10/10 Excellent

FriscaS, Jakarta

Jun 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Coco is located at main road. Easy to find the hotel Friendly staff. Breakfast is good , worth for stay.

Stayed 1 night in Jun 2019

8/10 Good

Sohail, Melbourne

May 28, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good over all compired with 2 star hotel, reasnobl services and aminities with the cost of hotel. Thanks

Stayed 7 nights in May 2019

6/10 Okay

Angel

May 1, 2019

Liked: Staff & service

リーズナブルなホテル　朝食はバリスタイルでシンプルだが美味しかった。ただ部屋の入口のドアの建付けが悪く開けづらかった。

Stayed 1 night in Apr 2019

2/10 Terrible

Verified traveler

Jan 31, 2019

Disliked: Cleanliness, property conditions & facilities, room comfort

I chose Coco De Heaven on Jan 17 & 18, There is CCTV & Parking available inside the fence. On 18 Jan after 10 am, I came back to hotel after breakfast, I left my phone on my moped's pocket for less than 30 seconds. I came back to pick it up in less than a minute. My cell phone was stolen. I requested front desk for CCTV coverage and I was told CCTV is not working. I went through my room and requested room service, I never received room service. Staff regularly relocate the bikes and mopeds to make more parking space. There was no public present in the parking lot when I came. Ninja 250 belonging to staff who was going home was parked beside my moped. Person who took my cell phone removed the SIM Card & as result I could not locate. Police mentioned since there was no CCTV working, which is rare for a good hotel, It would be hard to locate the phone. I requested to talk to manager, but supervisor states he is on vacation. There was no responsibility and no search conducted. I offered a large reward to staff if they can provide my cell phone. I believe the individual who has my cell phone knew who I was and works within the premise. As a traveller, I would reccommend to be careful at Coco de heaven for your belongings. Especially when staff knows there is no CCTV and accountability. I was very disappointed by lack of customer service. I did check out of worst nightmare. Management does not want to follow up. I have been contacting for more than a week :(

Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Jan 30, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I chose Coco De Heaven on Jan 17 & 18, because rooms & swimming pool are clean. There is CCTV & Parking available inside the fence. On 18 Jan after 10 am, I came back to hotel after breakfast, I left my phone on my moped's pocket for less than 30 seconds. I came back to pick it up in less than a minute. My cell phone was stolen. I requested front desk for CCTV coverage and I was told CCTV is not working. I went through my room and requested room service, I never received room service. Staff regularly relocate the bikes and mopeds to make more parking space. There was no public present in the parking lot when I came. Ninja 250 belonging to staff who was going home was parked beside my moped. Person who took my cell phone removed the SIM Card & as result I could not locate. Police mentioned since there was no CCTV working, which is rare for a good hotel, It would be hard to locate the phone. I requested to talk to manager, but supervisor states he is on vacation. There was no responsibility and no search conducted. I offered a large reward to staff if they can provide my cell phone. I believe the individual who has my cell phone knew who I was and works within the premise. As a traveller, I would reccommend to be careful at Coco de heaven for your belongings. Especially when staff knows there is no CCTV. ALIT & Wayan from Coco de heaven were involved in this incident. Kindly proceed with caution.

Stayed 1 night in Jan 2019

6/10 Okay

Romeo Jr

Jan 28, 2019

Disliked: Cleanliness

Satisfied a little bit

I stayed there for 3 nights. When I arrived, it was quicked check-in, the guy at the reception was nice and accommodating. The housekeeping are not friendly and approachable. But the lady who took the guy at the reception was very nice. She taught me to download GoJek apps so that I can book car, and when the driver sent me messages in their language, the lady help me to reply. The location was far from everything like the malls, food chains, etc. They have free breakfast but only 1 menu everyday and they don't have free coffee and milk at the room, they only provide sugar and tea and they don't have free shampoo and soap inside the bathroom. They have nice swimming pool. The only thing I don't like much was the guests are smoking at the lobby and the smoke gives me cough.

Stayed 3 nights in Jan 2019

8/10 Good

Litty, Chiba Jp

Jan 5, 2019

Liked: Cleanliness, staff & service

Near airport. I stay till my fright and didn’t stay till morning. Here is like a business hotel. There are Bed and fridge and warm shower. I can break and packing there. Good for it. Many Local people stay here.

Stayed 1 night in Dec 2018

2/10 Terrible

John

Dec 30, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Animal poo on floor. Animals i n room. A/c did not work No hot water

Stayed 1 night in Dec 2018

2/10 Terrible

Verified traveler

Oct 25, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dirty room and outdated!!

This is a really cheap guesthouse and I do understand that you can't expect much for the value, but seriously. I booked here because I saw review somewhere that it was ok to stay. To be honestly, the most important thing to me is it has to be clean. When we went inside to our room, it's dirty everywhere. They never clean the fridge, not under the bed and then the bathroom. So outdated. It was barely we want to take a shower or go to the toilet. I didn't trust the bedsheet either so I had my own towel before laying on the bed. Poor breakfast, no choice and the same. Service is not so much better, we ask for rent motorbike. They told us to sit down and wait. After 15 min we told the guy that we will go out and eat and then be back, everything should be ready at that time. When we came back after 1 hour, he told us that it was not possible anyway to rent for today. What a waste of time. I am happy we only book for 2 nights because we would not stay there one minute longer and will never come back here either. Location wise, not so much to do if you do not have a motorbike or car.

Stayed 2 nights in Oct 2018

6/10 Okay

Juhani

Oct 13, 2018

Pikkurahalla

Edullinen hotelli vilkkaan kadun varressa. Sopii hyvin lentoja odottaville. Asiakkaat pääasiassa aasialaisia.

Stayed 4 nights in Oct 2018

4/10 Poor

Verified traveler

Oct 9, 2018

Liked: Staff & service

Disliked: Cleanliness, room comfort

Cheap Hotel close to airport

You get what you pay for...although staff were helpful. We were only here a few hours waiting for flight home. Budget room, no soap, no toilet paper, stained towels, poor AC, no window, tiny room, no cable TV (indonesian only), noisy street and no restaurants nearby. The pool was nice and clean and is close to the airport.

Stayed 1 night in Oct 2018

2/10 Terrible

Verified traveler

Oct 2, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mengecewakan dan menjebak

AC bocor rusak, remote Tv tidak ada, sudah ketinggalan jaman, dan menjebak dalam hal dilarang merokok. Sarapan pagi juga tidak diberikan padahal sudah bayar.

Stayed 3 nights in Sep 2018

2/10 Terrible

jagjeet, perth

Sep 22, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy at all with the hotel

It totally different then what I expected from rating and reviews about it. Did not provide a vegetarian option for breakfast had to buy outside all the time. Service was disappointing. Room was terrible specially bathroom. Shower head was broken, shower curtain was disgusting.

Stayed 6 nights in Sep 2018

6/10 Okay

Jorge

Aug 13, 2018

Liked: Staff & service

Disliked: Cleanliness, room comfort

Stayed 1 night in Aug 2018

4/10 Poor

Verified traveler

Aug 4, 2018

Disliked: Cleanliness, property conditions & facilities, room comfort

Shower broken and cold Room tiny Staff disorganised

Stayed 1 night in Aug 2018

2/10 Terrible

Samuel, australia

Jul 20, 2018

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

If I can say something is please remove this hotel from the site... we found fleets on the bed the shower is disgusting, we asking to change for another room and the hotel transfer us for the room available and this room was used and not cleaned after this. Terrible experience!!!

Stayed 1 night in Jul 2018

2/10 Terrible

Julie

Apr 13, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

AVOID

I don’t know wich kind of person gonn’a looking for a room like that but that was so dirty. Clearly disgusting and I’m choked to see people offer this kind of service. Please change it ! We were supposed to stay two nights, one was enough.

Stayed 1 night in Apr 2018

6/10 Okay

Mohd Fathuddin

Feb 21, 2018

Just a 'meh' hotel

Nothing good or exactly bad. I think it might be off season, that I saw more employees rather than other hotel guests. Breakfast is just the standard IndoMee instant noodles fried with some vegetables and eggs. The hot water that they asked you to make your own coffee/tea was actually cold. Room was a bit stuffy, pillows doesn't match. Can't get wifi signal from room although I see the router was next to our door. Overall, not exactly a good hotel for couples going to Bali.

6/10 Okay

Dawid

Feb 19, 2018

Liked: Staff & service, room comfort

Disliked: Cleanliness

Basic Budget Hotel Near DPS International Airport

We chose this hotel for our first night because it was near the airport and we arrived in the middle of the night. The following day we moved to a nice hotel in Sanur. Since it is a budget hotel, don't expect much from it. One thing that we especially didn't like was a smelly and dirty washroom with NEITHER soap NOR toilet paper. These should be essential to keep some level of hygiene in a place with high rotation of people! There was a kettle in our room but next to the tap there was a sign that water is non-drinkable even after boiling. The positives were: very friendly staff, small but yet free breakfast, swimming pool, fast Internet access. This place isn't definitely a destination for a memorable vacation on Bali, but if you just plan to spend the first or last night there to catch a plane, it should be good enough.

Stayed 1 night in Feb 2018

4/10 Poor

sergio81, toulouse

Feb 14, 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

hotel bruyant et sale

j'ai réservé pour 15 jours cet hotel semblant bien situé: quelle erreur !! situé contre le bypass reliant le nord au sud (équivalent du périf parisien aux heures de pointe) chambre sale avec rideau de douche sale , robinetterie sale, wc avec urine et poils, rideau de chambre sale et déchiré, pas de draps de dessus et contact direct avec dessus de lit très douteux. bruit incessant, impossible de sortir de l'hotel à mois de longer la vois rapide jusqu'au prochain feu. le petit déjeuner continental : une boite de café soluble, de l'eau chaude et un bol de riz !!! les 2 seuls bains de soleil près de la piscine sont couverts de moisissures !!! nous avons changé d'hotel le surlendemain sans obtenir le moindre remboursement. seul point positif, la gentillesse du personnel ( le patron, je ne l'ai pas vu). le trajet de 3 km pour se rendre à l'aéroport peut prendre une heure vu la circulation, il vaut mieux aller sur legian ( ce que nous avons fait) qui est plus près en temps de l'aéroport A EVITER ABSOLUMENT !!!

Stayed 13 nights in Jan 2018

10/10 Excellent

KONSTANTINOS

Jan 8, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very helpful staff

A very good hotel near the airport in jimbaran nusa dua. Room was clean and comfortable.

Stayed 4 nights in Nov 2017

4/10 Poor

Richard

Nov 21, 2017

Disliked: Cleanliness, staff & service, room comfort

Male Sure You Get The Room Front Of Pools....

i do the check in on 4 pm, but my room still not available, the towel is ready on 10 pm....really?? YES.....first i've got room were a little dirty and damp with a bad smell, when i'm going out for dinner i do the change room with the front desk.

Stayed 1 night in Nov 2017

6/10 Okay

Lasse

Oct 31, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Meget trafik støj tæt på lufthavnen

Stayed 1 night in Oct 2017

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