「As the door lock was broken, the service took care of me as soon as I asked for a repair. Correspondence was good early.
It is better to think that service fees such as room service will be paid on the spot.」
「The staff are very friendly. There's cheap laundry service and they help you rent a scooter for a good price. There's a nice gym on the second floor. The rooms are not very modern and clean and are a bit dark. The neighborhood isn't the best as it's in Denpasar so expect a lot of traffic and local businesses nearby. 」
「Eventhough the location was not so good, all the staffs were very kind which made us very happy. And the meal's price of the restaurant was very cheap!
We enjoyed the swimming pool, either!」
「Such a beautiful property!
Supermarket is only about 1km away but a good 40minutes from Seminyak Square, so a little far out from touristy activities. However apps like Grab make everything super quick and cheap to get around.
Big thank you to my concierge who replied within minutes before, during and after our stay and thought of absolutely everything to make our trip convenient.
A peaceful luxury getaway overall, would stay again!」
「It was decent for the price, definitely last resort but not the worst. It’s in a secluded back street so it’s difficult to find sometimes. Always noisy from machines or pluming. Bring your own towels because they give old bad smelling ones. The people who work there r very nice and helpful and the wifi is great 」
"We had a truly wonderful stay at Sheraton Bali Kuta Resort.
The housekeeping staff created beautiful towel art such as swans and other figures with kind messages on the bed — so amazing that we wanted to take photos to remember them!
At check-in, Mr. Oka, who speaks fluent Japanese, was very kind and helpful.
Every staff member we met — at the second-floor restaurant, by the pool, or even in the corridor — greeted us with warm smiles and made us feel so comfortable.
This stay gave us such special memories, and we would love to stay here again when we visit Bali in the future.
Thank you very much for the wonderful hospitality. We look forward to visiting again in the near future!"