We paid for the largest room that had a king bed and two twin beds; we specifically booked this room because we wanted room for us as a couple and our son. Oddly, our son didn’t show up on our reservation so I called and emailed in advance and was assured he was included on our reservation, both when I called and also when I emailed. (My email was not returned within the day so that’s why I called - I received an email reply via Expedia a couple days later with the same response.) When we checked in we were given a small room with a queen bed, and a toilet that had trouble flushing and a shower that leaked water everywhere requiring us to use one of the two towels given us to dry the floor. When we asked about the room size and what we had reserved we were told we would not be given a refund and needed to contact Expedia. They said they give rooms based on number of occupants (though on Expedia the price is based NOT on occupancy but based on room size.) We travelled with another family who had the exact same experience - their children were dropped from the booking and they were given a small room despite paying for and reserving a larger room.
The staff were friendly and the location was nice - with signs of hippos and elephants close to the cottages - but we wouldn’t return due to the issue with our reservation. If you book via Expedia call in advance to confirm your booking - otherwise you may not get what you paid for and be left without anything to do about it.
Erin
2022 年 6 月に 2 泊滞在
10/10 (非常に良い)
Dominik
2020 年 1 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
campsite and service worth 100$
campsite and service worth 100$! The service is outstanding
Dominik
2020 年 1 月に 1 泊滞在
10/10 (非常に良い)
regula
2019 年 11 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
einfache Unterkunft inmitten der Natur
Wir würden wieder in diese einfache Unterkunft gegen. Konnten Elefanten sowie Pumbas beim Camp beobachten.
regula
2019 年 11 月に 2 泊滞在
10/10 (非常に良い)
Jan
2019 年 9 月 16 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Small cottages with holes in construction - mosquitoes worries. Floor sloping
Charming location and great service
Jan
2019 年 9 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2019 年 6 月 24 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Excellent value. Right in the park, amazing service. Make sure you're welcome and taken care of from the second you pull in.
Highly recommended for big groups and people that want to spend most of their time in the park.
宿泊されたお客様
2019 年 6 月に 1 泊滞在
10/10 (非常に良い)
Karen
2019 年 6 月 17 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
AMAZING with food to die for
It was an amazing place to visit. The food and the animals were the star of this lodge. The staff were so friendly and helpful. I would give this place 5 star review.
Karen
2019 年 6 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2019 年 3 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Awesome location, staff was super friendly and nice.
Very helpful and flexible.
Food was delicious too.
The effort to make the Traveler safe is very noticeable.
宿泊されたお客様
2019 年 3 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
グループ旅行
2019 年 3 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was perfectly situated right in the park and was the best value for the price out of all park lodges.
宿泊されたお客様
2019 年 3 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行, グループ旅行
2019 年 3 月 5 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We stayed at Engiri Lodge 4-6 February. The staff were friendly and extremely helpful. The cottage was clean and everything worked - quite an achievement in Africa. Drinks are a very good price by UK standards. The range of food available is limited but adequate.