The rudest management I have ever come across. This property has so many hidden costs .. they would charge you for young kids staying, additionally for meals. I informed them it was not highlighted on the site and they need to update this information but the management insisted that it was implied. Moreover the manager was rude enough to make a comment on how can they entertain people staying for free.
I don’t think anyone who is paying premium prices is looking to stay for free, but his comments were extremely belittling and plain rude.
Highly disappointed!!
Shikha
2022 年 4 月に 2 泊滞在
8/10 (良い)
Sanmeet
2022 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Sanmeet
2022 年 2 月に 1 泊滞在
10/10 (非常に良い)
Manish
家族旅行
2021 年 12 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Weekend rejuvenation Moksha
Very Comfortable. Beautiful location. Ultra luxurious. The food was exceptional. The chef, Mr. Gautam Kumar was just too good and the presentation along with variety was very good.
Manish
2021 年 12 月に 3 泊滞在
10/10 (非常に良い)
Siddhant
家族旅行
2021 年 8 月 31 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Would recommend
Scenic property, good food, friendly staff
Siddhant
2021 年 8 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 4 月 21 日
宿泊されたお客様
2019 年 8 月に 1 泊滞在
8/10 (良い)
Nav
2019 年 3 月 27 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing Holiday
Peaceful location on top of the hill, near to nature. Relaxing spa & massages. Excellent customer service .
Nav
2019 年 3 月に 2 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 1 月 28 日
良かった点 : 清潔度、施設のコンディションと設備
Very good location but overpriced considering the facilities.
宿泊されたお客様
2019 年 1 月に 2 泊滞在
6/10 (普通)
Leti
2018 年 8 月 22 日
Could be managed much better from check in process
Moksha leaves a bit to be desired. Our room was 9004 and perhaps the expectations were too high. The check in process is non informative, the purchase of Wi-Fi services is absurd in my opinion. The mediocre room decor leaves a lot to be fulfilled. It served its purpose for a night stay in between Oberoi Sukhvilas and Wildflower Hall stays given the proximity between both Oberoi properties to Moksha. The best feature about the hotel is the hilltop location accessible via cable car only. I will say the service at breakfast was far better than the check in process. The staff were much more attentive at breakfast than when checking in. All in all hotel one night stay was fine for transition between Chandigarh and Shimla. However overly priced for the facilities provided. Am sorry if this sounds harsh but it is my honest opinion. Thank you.