4/10 (不満)
Sarah
カップルで旅行
2025 年 11 月 16 日
気になった点 : 清潔度
Pros: Staff were brilliant, really friendly, helpful and easily available on the front desk and via WhatsApp.
Breakfast was very good.
Location was great, right in the centre of Kaş.
Hotel was welcoming, modern and nicely decorated.
Cons: We booked a room through Expedia which said it had a balcony (listed twice, both under ‘amenities’ and ‘highlights’). As a smoker and a person with claustrophobia, I would never book a room or holiday rental without direct access to an outside space. Our room did not have a balcony and we were unable to change rooms as they had no other rooms available.
Both windows overlooked enclosed spaces so it was dark and gloomy.
Our bedroom was directly above the kitchen so were woken up at 7.30am every day by staff prepping food for breakfast.
The shower leaked out of the cubicle so there was a constant pool of water on the bathroom floor.
There were no shelves or drawers so nowhere to unpack. There was a wardrobe with 9 hangers but that wasn’t enough for 2 people for 6 days so we had to use our suitcase on the floor as clothes storage.
There were two mirrors in the room, one in the bathroom, which was too dark, and another one which was so high up on the wall I struggled to see myself in it. It was difficult to apply my makeup or dry my hair as I couldn’t see myself.
The room wasn’t cleaned once in the 6 nights we stayed. The information card said that bedding would be changed every 3 days but this didn’t happen.
Sarah
2025 年 11 月に 6 泊滞在
