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"The reception staff is very professional and helpful."

"Old hotel less facilities "

"This was a great hotel for an overnight in Nikko. Private bathroom in our room with stocked bathroom amenities, large comfy bed for two with a little table and chairs plus a delish breakfast buffet. After a day of sightseeing we enjoyed the Baths. "

"Everything was wonderful. The beds are very comfortable. The view is beautiful from our room. We liked the craft beer they sell at the reception office. My only complaint is Min Americans have tattoos. We would like to use the spa service without being embarrassed by the warning, and without prejudice. Clearly tattoos are not associated with criminal behavior in most countries. Thank you so much."

"Im glad i booked a room with outdoor hot tub. I loved japanese rooms that consist of spacious view side and tatami floor; my room had split toilet and shower stall as well, which is massive plus bc i dislike UnitBath system. Lounge access was great with local specialty beverages and snacks. The premise has so many retails and entertainment places. The buffet offered wide varieties that went beyond my expectations. Overall, one if the best establishments in Kinugawa. The outdoor bath on the highest floor was massive plus. "

"This hotel is very close to the train station. Amazing breakfast. We would stay here again. "

"Super relaxing with Onsen, beautiful nature, polite and well-trained staff! Shuttles to and from the station was much appreciated, too. "

"Historic hotel with amazing views and a great location. Would recommend to anyone staying in Nikko. Don’t miss the shrine that’s just 15 minutes away."

"Friendly staff, clean rooms and convenient for both Tobu and JR railways. Plenty of eating and shopping choices nearby. "