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We stayed stayed two nights and had an excellent experience. The front desk and concierge staff were helpful. They arranged taxi service, brought our bags to our room, and answered questions about the area. The buffet at the Garden Court resaurant had a variety of offerings and great service. The room was clean and well-appointed. The hotel is conveniently located within walking distance to the Kanayama station and shops. We would stay here again.

Super convenient to the JR Train Station. Easy to transfer to local train line to get to Ghibli Park.

This is the nicest hotel I think we've ever stayed in, and we travel a bit. I don't think I've ever stayed anywhere, regardless of price or rating, where there wasn't some small thing a bit off -- even five-star hotel rooms have some gross dusty corner, if you look hard enough. Not this one: absolutely everything was perfect, top to bottom, from the lobby to the bed to the discreet laundry machine in our room to the breakfast buffet. Not a dusty corner in sight. Breakfast was amazing, btw. We...

Excellent!! I will stay there again if I go to Nagoya!

Very convenient location to trains and very nice lounge open all with coffee and super nice staff. It is family friendly!

Very elegant, traditional customer service in Japanese style, and you can easy to communicate with their team.Highly recommend

the breakfast was amazing

スタッフの対応も早く、気遣いも素早くて、気持ちの良ぃ旅行になりました。

All staffs are very nice and helpful.

Onsen facility is very nice

Great service and location. Pool was nice.

Vessel was one of the nicer hotels I have stayed at in this price class. Everything was so clean and well organized and staff were all exceedingly welcoming and helpful. I will certainly stay there again.

Nice hotel

Great place to stay. Modern, clean, easy parking, with a free breakfast of so many Japanese and western foods. Would have liked an actual third bed in the room instead of a mattress roll. Quiet area and friendly staff.