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「Beautiful setting. I was a bit confused about advertised lake who is actually not on the property and holds little for guests. Pool area was wonderful very quiet with trees and birds. Heinz was most helpful in sugges outings and arranging driver. A few niggles: Breakfasts like all in Sri Lanka could use some tweaking with toast presented first to go cold and items not offered but available such as tomatoes or bacon: readily provided when requested. Spider life is rampant so staff could pay more...

「レイクサイドディナーをお願いして　十分なサービスで料理も美味しかったですが　ちょっと暗すぎで料理がしっかり見れなかったのが残念でした。　ゆっくりSPAやプールもありのんびり過ごすのがお勧めです。」

「I stayed in Heritance Kandalama for two days. This was the most wonderful experience that I've ever had! Great view of lake and Lion's Rock, incredible taste and kinds of buffet, warm and polite attitude of staff... all of these things made me really relaxed and energetic. Bawa's design and infinity pool are also great. I really recommend you to stay here!」

「Sad case of lovely hotel falling into decay after Covid. We four were only guests for our two day stay. Staff could not do enough but could not find booking, pool very neglected and rooms although enormous could do with a large amount of tender loving care. One I hope succeeds in the future.」