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"Friendly & helpful staff!"

"Staff were all really pleasant and helpful. The location couldn’t be better, just steps away from station and central to all tourist attractions. The lounge was pretty basic but I enjoyed it. Room, bed and showers were comfortable. "

"Excellent dinner provided. Thanks a lot."

"Room was a little worn out but actually lended to the old European style they were going for, garden view from room was pretty good but very nice from the all-day restaurant during breakfast buffer (which also had a great selection of Japanese and Western food), would be good if they had a coin laundry available rather than or additional to the pay per item wet or dry clean"

"It was a present stay, nice hotel, large room, nice garden. However, last year we stayed in Japanese room in Art Hotel (the same building) it was much newer. This suisui room is very nice but bathroom a bit damp and scary for kids. "