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"Hotel structure does have atrium. This atrium is without roof, so winter is very cold/chilly and Very hot in summer season when you move from your room to dining area, hot spring facility and front desk. This hotel should be install roof over the atrium."

"静かな環境、アメニティも良かったです。特に、部屋から望む、信濃川との景色が良かったです。"

"Room was clean, spacious for 2, connects to the station ( however that info should b made clear on the website) staff was pleasant n quick with checking."

"Very conveniently located by the JR Niigata station. Although I did not get the buffet breakfast as I had to checkout early, like it offers all the regional Niigata foods. "

"A beautiful new building and kind staff."

"Well situated to train, many stores, lots of restaurants, great breakfast, clean rooms, great staffs. "

"The breakfast menu was great. All service personnel we interacted with were outstanding. American hotel workers should be trained by their Japanese counterparts."

"Very clean room with great staffs. Walking distance to major cafe, restaurants and Izakaya in Niigata station and Bandai area. Loved this place."

"Comfortable beds snd bedding with a plush comforter and our room had an ofuro japanese tub for soaking! It was a big hotel but easy to check in/out; I especially liked the express checkout. Close to train station and an easy walk to the river. "