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Get the seat close to the door of aircraft, if the both room doors can changes 90 degrees, not facing seats, be much comfortable.

Easy check in process and polite staff members. I had an enjoyable stay. Quite a bit to do around the property, but it is definitely easier to access things with a car.

The building, decor, and room was beautiful, upscale, decorated. Right in the heart of Narita shopping street and right outside of Narita Park, it was the perfect location to explore the city by just walking out the entrance. Staff were respectful, helpful, and courteous. I reserved their dinner and wow was that a fine dining experience and true taste of local, traditional cuisine. I will be staying at this establishment every chance I get!

Good

Hotel room was a little dated, however, it was definitely very clean. Breakfast was great, but I wish they could’ve changed up the menu daily. The shuttle to the airport (every 20 minutes), train station and Aeon Mall was a definite plus and very convenient. Just to let you know Aeon Mall also has a huge grocery store that basically has everything you’ll probably need and more. From what I observed from the bus ride I didn’t see anything close in walking distance. If you are planning to...

Clean hotel and center to everything

It’s located at the right next to the Sawara station. Very convenient for catching trains. Sawara had many tourist interests to check out and the city’s little Edo area is worth visiting if you enjoy seeing old Japanese neighborhoods. Hotel provides comfortable, clean and friendly atmosphere. Their breakfast is tasty. I enjoyed staying at the hotel very much.

We stayed here again when we left Japan, the hotel bus is super helpful.I will stay here again next time I visit Tokyo.

This was perfect for my first night.

Everything was great. You need to ask the staff to help with bags otherwise it is not offered. But upon asking they were helpful. There were steep stairs to my room. Carrying a bag up was hard but I didn’t want to hurt myself trying to carry them down.