Arrived at hotel. Easy check in. Went to room and room is good. It was all downhill from there.
Pool was not clean and water was light green. We were told we could use pool at another resort but would need to walk there.
At night the room was extremely noisey from road traffic.
The bathroom has one set of windows and one set of louvered shutters. You cannot leave the bathroom door open because the shutters allow the hot air and the noise into the room. It is impossible to aircon the bathroom.
The floor in the shower is not slanted towards the drain so when you are done using the shower there is alot of standing water and the water runs out of the shower base into the bathroom.
The tv did not work and required someone to come up and reset the cable box.
We were moved to another room at 1am when we couldnt sleep from the noise. The new room was hot and took time to cool down.
We were suppose to stay for 2 days and possibly extend for an additional 3. We left after the first day and didnt get a refund for the second day because our reservation was "non-refundable".
We went to the Kamala Restotel and stayed there for 4 days and it total blows this place away for the same price.
Please note that this was not an issue with the staff. Overall the staff was great. It all falls on the facility and location.
Robert
2019 年 5 月に 2 泊滞在
6/10 (普通)
Karen Marie
2019 年 3 月 16 日
良かった点 : スタッフとサービス、客室の快適度
Oceana..
Et nyt hotel, som ligger i forbindelse med 3 store udlejningsdomme eller ejerboliger på 8-9 etager. Der bor fortrinsvis russere.
Ejere og lejere af disse er fælles med gæsterne på hotellet om poolområdet mv. også den eneste elevator der er på stedet.
Ingen siddemøbler på balkonen ...overhovedet. På værelset er der kun en stol og en skammel...dvs du har kun sengen at sidde i.
Der er ingen AC på gangene. Og ingen gelænder midtvejs på trapperne, så det er lidt svært at færdes der.
Morgenmaden så som så .....rengøringen ligeså. Mad og drikkevare er rimeligt dyre...men der ligger et Family Mart nederst i bygningen.
Der er meget trafikstøj idet hotellet lige på hjørnet af Main Road og vejen mod stranden.
Personalet er søde og venlige, som thaier er...udsigten fra hotellet er bestemt IKKE noget at råbe hurra for....den travle vej, et andet hotel og nogle bygninger der er ved at falde sammen....og en sandparkeringsplads.
Vi mener, at hotellet højst kan score 3 stjerner.
Karen Marie
2019 年 3 月に 7 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 3 月 3 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Très bon hôtel, je recommande
Personnel au top et très propre
宿泊されたお客様
2019 年 2 月に 4 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 2 月 26 日
良かった点 : 清潔度、スタッフとサービス
気になった点 : 施設のコンディションと設備
Clean and staff good the power was off 5 hours on the second day and 4 hours on the third this is unexceptable for 5 star hotel would like some refund for inconvenience.