8/10 (良い)
Elly
2024 年 12 月 4 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Great property, poor communication
We booked this place early morning for two nights. It was a fantastic property and well equipped however the communication with someone that either works there or the owner was impossible. Terrible check in experience.( the only bad thing about the place)
You require a code to get into to the property and the room. We never received any instructions and both phone numbers were automatically being transferred to voice mail. Also no response to several email. We waited in front of the property for about an hour and asked several neighbours if they had any idea how to contact the owner. The next door neighbour let us in and texted the owner. We almost gave up since it was 9 pm and we needed to go to bed. The communication definitely needs work if no one is in the property to let you in and the place is not walkable distance to the town. ( my only complaint)
Elly
2024 年 11 月に 2 泊滞在