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"This ryokan is very dated and in dire need of a refresh. The facilities are not what you would expect from a top end facility in a spa town. The public bath (men’s) felt decades old with soap/salt staining and old fittings. The private baths were a good facility/idea. Most corridors apart from the main lobby area had an unpleasant smell (musty, mouldy). Our room also faintly had this whiff. The staff are great - polite and efficient. Breakfast was good. The free snacks, sale, ice cream buffets were a good idea but don’t expect them to be top quality. The shuttle was handy. And the ryokan is well situated, a short walk away from charming Yamanaka town. Unfortunately I could not recommend this as a place until it has had a make-over. "

"Rooms were nice but the aircon wasn’t cold, felt like warm air was just circulating."

"TOP ,DELICIOUS FOOD ,CLASSY ONSEN"

"Our family of 3 had a wonderful 2 nights stay here. We book a Japanese room with private onsen and it was fantastic! Futon was really comfortable too with bean pillows that provided good head support. All the staffs were friendly and welcoming, especially with my 21 months old daughter. Breakfast and dinner was one of the best we have had among all the Ryokans we have stayed in Japan so far. The food quality was excellent and of superior quality, you can see the Chef's effort and sincerity when preparing each dish. We love that we had our own dedicated little private room to dine in throughout our stay. Thank you to our host that took care of us, from preparing the futon, tidying the room and serving our meals. We highly recommend staying here to whoever that is considering this place."

"Lovely stay with public and private onsens"

"Lovely getaway for an authentic Japanese Onsen bathing experience. The suite room was gorgeous and came with a private bath which was very worth it for me ! Many delicious local restaurant options nearby too. Staff knew enough English to get us settled. Highly recommend for 1-2 nights as part of your trip. "

"Ryokan’s kaiseki dinner was finely executed and delicious. Ryokan has a “lion “ dance show in evening for guests, a bonus. Room size was smaller than we expected but adequate. Location was okay as apart from some stores around the square, there was nothing else around the area. "

"It was a lovely hotel. The village was so enjoyable and walkable. We loved the onsen!! Public onsen in the hotel so it was a little busy in the am but very quiet in the evening. "

"Staff was kind. Plenty of self-service facility including vending machine, microwave oven, etc. Room is quiet even the hotel building is beside railroad tracks. Only problems are very limited parking space and early-closing restaurant."