宿泊者限定の口コミ
2/10 (非常に不満)
Leticia
2026 年 7 月 10 日
Our stay was very disappointing. On the night we arrived, I found cockroaches in our room. I immediately reported it to the manager, Wade, because I was uncomfortable staying in a room with a pest issue.
When I asked for a refund so we could leave and stay somewhere else, Wade refused. I continued trying to follow up to find a reasonable resolution, but after a while he stopped responding altogether.
Finding cockroaches in a hotel room is unacceptable, but what made the experience even worse was the lack of customer service. I would have appreciated a genuine effort to resolve the situation, whether through a refund, a room change, or even consistent communication. Unfortunately, none of that happened. Based on my experience, I cannot recommend staying here.
Leticia
2026 年 7 月に 6 泊滞在






















