We booked this hotel specifically for the airport shuttle as we had an early morning flight with lots of luggage. Not only was the shuttle not available as per advertised on the website, we had to pay an extra $20 to get to the airport.
Comment from Hotel Management
May 29, 2020 by INCHEON AIRPORT HOTEL , Hotel Management
Sorry for the inconvenience. We are suspending shuttle service due to the COVID-19. but you might asked for shuttle service, We could surely. Again, we apologize for having inconvenience.