Search Cabins in Jonestown

"Found hair in the bathroom and also they didn’t have the hot water and coffee filled. No staff at front desk to get info. "

"We arrived at the facility around 10:30-11am. I paid for the rooms (I had 2), let them know that we were in town and had some other things to do and would be back for checkin time. I looked at my bank account and they had charged me 3 times for 2 rooms. I had to get that fixed as well. We ended up coming back at 5:20pm, only one room was ready at that time but keys to both rooms were given to us. We checked to see when the second room would be done and the housekeeper was sitting on the bed on her phone, and said her arm hurt so she was behind on rooms. At about 7:20pm, the room STILL was not finished and we had to speak with management. They only apologized and kept saying soon, soon. It was about 8:15pm when the room was finally ready. In our first room, there was hair, all in the bathtub and sink which I had to clean out. I have pictures to show as well. Also, when the housekeeper was addressed, in her language (Spanish) by my mother, she laughed in her face which was very disrespectful and unprofessional. I can honestly say that we will never stay at this hotel, ever again. I will be requesting a refund as well. "

"This was our second time here, and we loved it even more than the first. You cannot beat the proce for what you get. No frills, but friendly staff and a clean, nice room. It is very close to down town Hershey and the park. We will continue to stay jere when we spend the night up in Hershey ❤️ "

"Convenient location. Easy check in and check out. Clean and well maintained. Staff was very pleasant."

"Nice concept, great bar too"

"Small rooms, kids running around without parent supervision, thin walls can hear everything. Pool is small, kids in the gym without supervision or treat it like a playground. Breakfast was not good. Water filter wasn't the best. Staff was nice. "

"Parking is very close and safe. Comfortable bed. Very dim lights in the room. Good breakfast. I would have liked brown bread but there was only bagels. Still it was a nice breakfast "

"We had to request shower gel and shampoo as it was not replaced the last time it was cleaned. Also the bathroom fan was not working and was told that all the bathrooms have this issue. Also noticed that the room wasn’t cleaned to its standard as I noticed stains on the night stand and desk. Very disappointing as I frequently stay at Hampton Inn and Suites in various locations. "

"Everything was great"