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Grand Hallmark Hotel Johor Bahru

3.5 star property

Choose dates to view prices

Consider a stay at Grand Hallmark Hotel Johor Bahru and take advantage of dry cleaning/laundry services, a business center, and a restaurant. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services
The current price is ￥3,658
￥4,807 total
includes taxes & fees
Jun 4 - Jun 5
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Policies

Check-in

Check-in time starts at 2 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 30 for adults and MYR 15 for children
  • Rollaway bed fee: MYR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
A car is recommended for transportation to and from this property

Frequently asked questions

Is Grand Hallmark Hotel Johor Bahru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Hallmark Hotel Johor Bahru?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Grand Hallmark Hotel Johor Bahru on Jun 4, 2026 start from ￥3,658, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for a fee.

What time is check-in at Grand Hallmark Hotel Johor Bahru?

Check-in begins at 2 PM.

What time is check-out at Grand Hallmark Hotel Johor Bahru?

Check-out is at noon.

Where is Grand Hallmark Hotel Johor Bahru located?

Located in the heart of Johor Bahru, this hotel is within 3 mi (5 km) of AEON Tebrau City, Hospital Sultan Ismail, and Toppen Shopping Centre. KSL City Mall and Sunway College Johor Bahru are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.4

6.8

Cleanliness

5.2

Location

6.8

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 12 out of 92 reviews
Rating 8 - Good. 32 out of 92 reviews
Rating 6 - Okay. 21 out of 92 reviews
Rating 4 - Poor. 16 out of 92 reviews
Rating 2 - Terrible. 11 out of 92 reviews

Reviews

Verified

10/10 Excellent

Fazlina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Repeat booking for staff. They happy to stay here
Stayed 1 night in Jan 2025
Verified

8/10 Good

Jeffrey Bok

Liked: Cleanliness, staff & service, amenities
Ok
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just poor, nothing else lower to describe it
Stayed 2 nights in Jun 2025
Verified

4/10 Poor

lee

Disliked: Amenities, property conditions & facilities
i hope can more clean and make sure line are in good condition
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The room I got have no window. Air circulation is not good. Ceiling and walls are with moulds. The sheets and towels could be cleaner.
Stayed 3 nights in Apr 2025
Verified

2/10 Terrible

JHEEVA

Disliked: Cleanliness, staff & service, property conditions & facilities
We booked the hotel because of a family emergency and in the rush, made an error with the dates. I accidentally booked for the following week. When we arrived at the hotel, I explained the error and asked if we could move the dates a week earlier. The hotel refused. We therefore had to pay twice. It was a genuine error but the hotel did not care. All the staff could say was, "Must ask Boss" but nothing ever happened. Additionally, the condition of the property and is nothing like the pictures. It is a complete misrepresentation. The hotel and rooms were dingy, dirty and with unpleasant odour. I would highly recommend avoiding this hotel at all cost.
Verified

6/10 Okay

Haffis

Liked: Staff & service
Checked in later than 3pm. Was assigned with an untidy room. The staff quickly replaced the room for a better one. A bit disappointed with the hotelier not replying my message. I asked if they have clothes iron. Ended up bringing my own but they already have one in their closet. Waste of energy imo. I like the bathroom shower though. I award the hotel 3 stars out of 5. Breakfast was meh.. Sausage a bit sour like it was from an old stock. Fried rice is very bland. Fries was not that good. The porridge and lychee lemon water was superb however. Fried noodle was better than the fried rice. The mushroom soup was too watery. Kudos to the staffs serving at their cafe. I had to pay for my kid's meal since the free breakfast is for 2. But they demand to pay on the spot. Can't bill the kid's breakfast voucher into my bill. I'm not trustworthy I guess.
Stayed 1 night in May 2024
Verified

6/10 Okay

Takamasa

Disliked: Amenities
入り口に近く、物音が大きい
Stayed 1 night in Jun 2025
Verified

8/10 Good

Yoshiyuki

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
2部屋のうち1部屋に窓が無く カビ臭いような匂いしたのが残念でした スタッフの皆さんは明るくフレンドリーで 気持ちの良い時間を過ごす事が出来ました
Stayed 2 nights in Jul 2024
Verified

2/10 Terrible

?

Disliked: Cleanliness, amenities, property conditions & facilities
雨もりしてトイレ・バスが水浸しになった。バスタオルが洗濯してあるのは当然だけど、かなり古く色がくすんでいた。
Stayed 7 nights in Jul 2022
Verified

8/10 Good

SEE

Liked: Cleanliness, staff & service, amenities
Suitable for business trip, easy to find restaurant.
Stayed 2 nights in Apr 2022
Verified

6/10 Okay

Anonymous

Below expectation, for 1 night biz stay purposes ok but not for leisure.
Stayed 1 night in Aug 2020
Verified

8/10 Good

Hamzah

Liked: Cleanliness, staff & service

Maybe will reconsider to check in again....

Everything is ok except that for a two nights stay,it was quite bored. This is due to the TV system is not working. It was not inform prior to check in until we as guest raised the problem. The hotel should provide rate discount due to this situation.....
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth and nice location
Stayed 3 nights in Mar 2020
Verified

8/10 Good

CHONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

baik

memuaskan
Stayed 1 night in Dec 2019
Verified

6/10 Okay

Azman

Liked: Cleanliness, staff & service

Overall

Bilik agak sempit dengan ada tiang di tengah-tengah bilik. Bilik tiada tingkap, wayar tv berjuntai bahaya pd ank kecil. Sarapan bagus, bnyk pilihan.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice hotel with big rooms. It’s clean enough and staff were friendly enough to provide what we need. It’s a bit far from main central area of JB
Stayed 1 night in Nov 2019
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff nice but some staff need to be a bit friendly..like smiling
Stayed 1 night in Oct 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not all the room are after renovation. The picture on the website it’s a lie ! The room is smelly and the map on the floor is very dirty there’s stain
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and new looking. Breakfast was decent for the price.
Stayed 1 night in Jun 2019
Verified

8/10 Good

Selvarani

Liked: Staff & service

Moderate but worthwhile

Nice exterior but the bed is dirty and not comfortable to sleep. The room and restroom is spacious. They provide toiletries and water bottle. We stayed at level 2- deluxe room.
Stayed 1 night in May 2019
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
I really dissapointed with the location bcoz never put the location properly. After I book oni I get to no it is at Masai. Better put the location at Masai not Johor bahru
Stayed 1 night in Apr 2019
Verified

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
The hotel lift card system not working well and so hard time to go up or coming down. The hotel staff are too busy body too.
Stayed 2 nights in Mar 2019
Verified

2/10 Terrible

Haiqal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT RECCOMEND!

TOTALLY DISAPOINTED ! TV spoiled, hotel room doesn't seems to be so spacious as image. Dirty, ventilation spoilt. RUDE CUSTOMER SERVICE cold and soggy breakfast was serve! Nono for us!!
Stayed 1 night in Mar 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money

ok for a quick stopover. room spacious & clean. Free parking right in front of lobby. Several restaurants behind the hotel - even a pharmacy and mini-mart.
Stayed 1 night in Mar 2019