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Palazzo Hotel

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Luxury
5.0 star property
9.2

Wonderful

Garden oasis in Johannesburg

Beautifully maintained gardens create a luxurious retreat for breakfast on the sun-dappled terrace. The elegant restaurant serves delicious meals with attentive service. Guests can unwind at the well-maintained pool or explore the adjacent Montecasino complex for entertainment.

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥36,724
￥42,914 total
includes taxes & fees
Jun 8 - Jun 9

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for ZAR 325.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 325 per person
  • Rollaway bed fee: ZAR 325.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Frequently asked questions

Does Palazzo Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Palazzo Hotel?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Palazzo Hotel on Jun 8, 2026 start from ￥36,724, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palazzo Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Palazzo Hotel?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.

What time is check-out at Palazzo Hotel?

Check-out is at 11 AM.

Where is Palazzo Hotel located?

Located in Sandton, this luxury hotel is within a 10-minute walk of Montecasino, Pieter Toerien Theatre, and Croc City. Fourways Mall and Fourways Farmers Market are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 370 out of 505 reviews
Rating 8 - Good. 78 out of 505 reviews
Rating 6 - Okay. 29 out of 505 reviews
Rating 4 - Poor. 14 out of 505 reviews
Rating 2 - Terrible. 14 out of 505 reviews

Reviews

Verified

10/10 Excellent

Carl

Liked: Staff & service, amenities
Disliked: Cleanliness
Great room, great staff, fab pool - a real holiday in the city!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very clean, attentive staff and delicious food! Will 100% stay again next time I visit joburg
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip and a only a small walk into montecasino for plenty of restaurant
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Jubril

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place for families
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and the building and grounds were so beautiful
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

shaun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with amazing staff
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a great welcome from the staff who make me feel at home.
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Alexander Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable rooms, friendly staff
Verified

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my4 th time to the property the staff is excellent!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic choice of hotel

Rooms fabulous Hotel was beautiful Breakfast amazing and we felt very safe
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A superb hotel with exceptional staff and service.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and has things to do around the hotel
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff & service
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value and service, lovely food and drink and this is my third visit.
Stayed 4 nights in May 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel close to entertainment

Lovely hotel, beautiful grounds and pool. Food average taste and WiFi was poor
Stayed 5 nights in Dec 2024
Verified

10/10 Excellent

B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff, couldn't do enough for my family. Top hospitality and close to the montecasino complex.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Sphamandla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The most amazing hotel in Johannesburg

I stayed for one night with my two daughters 8 and 4 year old. We totally love the hotel and look forward to an even longer stay with you. Amazing facilities and friendly staff
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Absolutely amazung staff. So friendly and helpful. Stunning place and we always enjoy going there.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

Hotel is good service was good i like that you can have breakfast in room at no extra charge over all a good stay
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly service, staff where always friendly and polite.
Stayed 5 nights in Jun 2024
Verified

10/10 Excellent

Steven-Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent, comfortable.
Stayed 9 nights in Jul 2024
Verified

8/10 Good

John

Liked: Amenities
Lovely hotel near the casino. Old style decadence. Service was super throughout my stay.
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely 😍

Great place to visit right next the Monte Casino which offers a variety of restaurants and activities for both adults and kuds alike. Beds and service was great. I really liced the gardens and breakfast on the terrace was fantastic.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service

We enjoyed exceptional service at The Palazzo and had a very comfortable stay. Great team of people working at this hotel!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this was a real spoil for my husband's birthday - the service and friendliness of all the staff was top notch.... thank you for making our stay so special
Stayed 1 night in Dec 2023