Beautifully maintained gardens create a luxurious retreat for breakfast on the sun-dappled terrace. The elegant restaurant serves delicious meals with attentive service. Guests can unwind at the well-maintained pool or explore the adjacent Montecasino complex for entertainment.
Located in Sandton, a neighborhood in Johannesburg, Palazzo Hotel is in the entertainment district. Travelers who have shopping on the agenda can visit Sandton City Mall and Nelson Mandela Square. Looking to enjoy an event or a game while in town? See what's happening at Kyalami Racetrack or Wanderers Stadium. Visit our Johannesburg travel guide
Take advantage of a terrace, a hair salon, and a bar at Palazzo Hotel. Treat yourself to spa services, such as a body wrap, a massage, or a body treatment. The on-site international cuisine restaurant, Medeo, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also enjoy the following perks during your stay:
An outdoor pool along with sun loungers and pool umbrellas
Free self parking
Buffet breakfast (surcharge), meeting rooms, and tour/ticket assistance
Concierge services, a 24-hour front desk, and an elevator
Guest reviews speak highly of the helpful staff
Room features
All 246 rooms feature comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Other conveniences in all rooms include:
Designer toiletries, deep soaking tubs, and hair dryers
Flat-screen TVs with satellite channels
Wardrobes/closets, electric kettles, and daily housekeeping
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 325 per person
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Medeo
Things to do
Outdoor pool
Family friendly
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Hair salon
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
Business center
Meeting rooms
Outdoors
Pool loungers
Pool umbrellas
Terrace
Spa
Body scrubs
Body wraps
In-room massages
Manicures/pedicures
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Bathroom emergency pull cord
Braille/raised signage
Elevator
Grab bar near toilet
Low-height counter and sink
Raised toilet seat
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
5 floors
Banquet hall
Built in 2000
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Hypo-allergenic bedding
Bathroom
Bathrobes
Deep soaking bathtub
Designer toiletries
Hair dryer
Separate bathtub and shower
Slippers
Towels provided
Entertainment
Flat-screen TV with satellite channels
iPod dock
Food and drink
24-hour room service
Electric kettle
Minibar
Restaurant dining guides
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Iron/ironing board on request
Laptop workspace
Laptop-compatible safe
Phone
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for ZAR 325.0 per day
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately ZAR 325 per person
Rollaway bed fee: ZAR 325.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property class
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Frequently asked questions
Does Palazzo Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Palazzo Hotel?
As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Palazzo Hotel on Sep 3, 2026 start from ¥39,157, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Palazzo Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Palazzo Hotel?
Check-in start time: 2:00 PM; Check-in end time: 11:30 PM.
What time is check-out at Palazzo Hotel?
Check-out is at 11 AM.
Where is Palazzo Hotel located?
Located in Sandton, this luxury hotel is within a 10-minute walk of Montecasino, Pieter Toerien Theatre, and Croc City. Fourways Mall and Fourways Farmers Market are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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