I visited this place with my family and I had a terrible experience staying here. Rooms are OK but the service is very bad, there was no one to receive the phone at reception, basic amenities like drinking water, phone were not available in the rooms. Food is too much expensive. I didn't find a single reason to stay here.
Animesh
2019 年 10 月に 2 泊滞在
10/10 (非常に良い)
Robert
2017 年 2 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
God location in the old town with view over the lake, near the city palace and other sight seeing locations. Roof top restaurang had very good food. Very friendly and service minded staff. Could be recomended.
Negative was dogs barking early in the morning, no lift and sometimes a little bit shaky internet in the rooms.
Robert
10/10 (非常に良い)
宿泊されたお客様
2017 年 2 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Home stay
Very hospitable family. Even made a sandwich pack for my train ride
宿泊されたお客様
2/10 (非常に不満)
宿泊されたお客様
2017 年 1 月 5 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Unpleasant experience
Very bad experience for our family. First of all, the address of the hotel on the site results in a location that turned out to be several blocks from the hotel when entered into a gps. We called the hotel several times for assistance and they never answered. We had reserved two rooms, one for us and one for our adult children. When we got to the hotel, the manager first told us there was only one reservation. When my husband showed him the receipt of the 2 reservations, the manager claimed he had found it at that moment but said they only had one room and that they had received the reservation the day before, even though we had the reservation confirmed for both rooms for the last three weeks through hotels.com. We were never informed that there was only one room available during the time in which the hotel received the reservation and the time when we arrived. Instead of informing us about this issue before we arrived at the hotel, the manager chose to initially claim that they had only received one reservation and once we had shown him the receipt, he claimed he had only received the reservation the night before & had 1 room (despite the confirmation with the hotel by hotels.com). As a final resolution they took us to a neighboring hotel with very poor conditions ( no soap, old towels, no heating in the room, a lot of garbage nearby, dirt road, & we even had to help the attendant fill up the registration form in the hotel computer because he did not know how to do it).
宿泊されたお客様
8/10 (良い)
pascal、paris
2016 年 11 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Contraste
pascal
10/10 (非常に良い)
John
2016 年 11 月 5 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great family-run guest house.
Great stay. Particularly to experience the family excitement at Diwali.
John
8/10 (良い)
宿泊されたお客様
2016 年 7 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
8/10 (良い)
宿泊されたお客様
2016 年 7 月 12 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
10/10 (非常に良い)
宿泊されたお客様
2015 年 3 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Nettes inhabergeführtes Hotel in einer ruhigen Wohngegend. Erinnert eher an bed-and-breakfast als an ein "normales" Hotel.
宿泊されたお客様
8/10 (良い)
Nicolas、Marolles
2014 年 11 月 9 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Trés beau cocon!
Petite guest house sans pretention mais avec beaucoup, beaucoup de charme, petit dej a l'europeene, le couple qui tient cet etablissement est ravissant et tres enjoué, chambre confortable (malgre quelques fourmis),