2/10 (非常に不満)
Mandy
家族旅行
2026 年 2 月 13 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Hello following our conversation just now, I want to show you the photos I have taken so you can see what I mean and why I am disappointed.
There is mould everywhere, both my parents have bad respiratory diseases. Mould on entry of unit, making it slippery for my parents. Over grown weeds, which is not a welcoming sign.
The outside area is also mouldy.
There was a large pile of leaves left under the outside table i had to sweep away just to be able to sit down at the table.
The tennis court has no net and looking at the rusty winding device, would not work anyway.
The pool has duck faeces all in it and around it. Its disgusting and unhygienic.
The spa also does not work.
This property is way below standards. The maintenance is non existent.
False advertising at its best here. The facilities are not available nor maintained.
My parents are elderly and have been looking forward to this for months. Both are not very mobile, so this place looked perfect. However the disappointment on their faces fuels me with anger, past disappointment.
I do not want to upset more right now, but will definitely be pursuing this when i return home.
1000014002.jpg
1000014005.jpg
1000014007.jpg
1000014008.jpg
1000014009.jpg
1000014010.jpg
1000014011.jpg
1000014012.jpg
1000
Mandy
2026 年 2 月に 2 泊滞在